Revenue Operations Specialist

🕒 July 24

🌐 Mexico, Argentina, +2 more countries – Remote

🇲🇽 Mexico – Remote 🇦🇷 Argentina – Remote 🇧🇷 Brazil – Remote 🇨🇦 Canada – Remote

💵 MX$568k - MX$668.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💹 Revenue Operations

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Andela is a platform that connects highly-skilled global technology talent from emerging markets with leading companies to help them build sustainable, high-performing technology teams. By bridging the gap between available talent and meaningful job opportunities, Andela is focused on creating impactful collaborations in the technology sector. The company has a diverse talent community spanning six continents and has partnered with notable companies like InVision, Cloudflare, and ViacomCBS.

📋 Description

• Serve as the first point of contact for inbound Revenue Operations requests • Manage the ticketing queue to triage, route, and resolve Tier 1 issues across the tech stack • Resolve common Salesforce issues, including data corrections, record ownership updates, field errors, and access requests, while meeting SLAs • Escalate complex or high-priority issues with full documentation and context • Perform routine data audits and cleanup across Salesforce and connected systems • Monitor and maintain data integrity for accounts, contacts, opportunities, and custom objects • Build Salesforce fields and custom objects as needed • Support territory management workflows, account assignments, routing rule maintenance, list management, and data enrichment • Maintain the accuracy of standard Revenue Operations dashboards and reports in Salesforce and connected BI tools • Build ad hoc reports and data pulls for commercial requests, QBRs, and pipeline reviews • Assist with data preparation for forecasting, territory planning, and go-to-market analysis • Support administration of core Revenue Operations tools, including user provisioning, access management, and basic configuration changes in Salesforce • QA new workflows and system changes before deployment • Document operational workflows, SOPs, and system configurations • Identify recurring request patterns and recommend systemic process improvements

🎯 Requirements

• 2–4 years of experience in sales operations, revenue operations, business operations, or a related analytical role • Hands-on Salesforce experience; comfortable navigating the platform, running reports, and making basic data updates • Salesforce Admin certification is a plus • Strong Excel/Google Sheets skills and comfort working with large data sets • High attention to detail and strong organizational skills • Clear written communication; ability to translate technical issues into plain language for non-technical stakeholders • Self-starter comfortable asking good questions and working independently • Curiosity about systems and data flows across a modern GTM tech stack • Experience with Outreach, Gong, ZoomInfo, LeanData, or BI platforms such as Tableau or Looker is a plus • Prior experience at a B2B SaaS or high-growth technology company preferred • Work authorization for the country being applied for

🏖️ Benefits

• Equity • Fully remote work arrangement • Remote work from Argentina, Brazil, Mexico, or Canada

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