
10,000+ employees
🚀 Aerospace
🏭 Manufacturing
Environment & Energy • Aerospace • Manufacturing
ANDRITZ is a globally leading supplier of process technologies, equipment, plants, and automation solutions. The company focuses on enabling the green transition through sustainable industrial transformation across multiple sectors including pulp and paper, metals, hydropower, and environmental and energy solutions. With a commitment to innovation and decarbonization, ANDRITZ's comprehensive portfolio includes technologies for recycling, renewable energy, and various industrial applications, contributing to a more sustainable world.
🔥 8 hours ago
🗣️🇧🇷🇵🇹 Portuguese Required
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10,000+ employees
🚀 Aerospace
🏭 Manufacturing
Environment & Energy • Aerospace • Manufacturing
ANDRITZ is a globally leading supplier of process technologies, equipment, plants, and automation solutions. The company focuses on enabling the green transition through sustainable industrial transformation across multiple sectors including pulp and paper, metals, hydropower, and environmental and energy solutions. With a commitment to innovation and decarbonization, ANDRITZ's comprehensive portfolio includes technologies for recycling, renewable energy, and various industrial applications, contributing to a more sustainable world.
• Provide technical user support and manage user accounts • Diagnose and troubleshoot application issues • Write clear, concise, and descriptive bug reports • Handle service requests, including database exports/imports and data quality management • Dispatch tickets • Analyze, identify, and document opportunities to optimize applications and support processes • Contribute to the data quality and usability of applications • Communicate user feedback to Product Management • Help build the support knowledge base and compile user documentation • Collaborate with Product Management, Developers, the Quality Assurance team, and business partners
• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Business Administration with an IT focus, Data Analytics, or Information Technology • Knowledge of Oracle databases and SQL, with basic PL/SQL skills • Strong Microsoft Excel skills • At least one year of experience in CRM support • Advanced or fluent English is required
• Work from home • Opportunity to learn and grow with ANDRITZ
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