Customer Service Representative

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Anywhere Talent

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2024

🤝 B2B

🎯 Recruiter

☁️ SaaS

B2B • Recruitment • SaaS

Anywhere Talent is a global recruitment hub that connects businesses with top-tier talent from around the world, specializing in virtual assistants and strategic consultants. The company focuses on making skilled professionals accessible while helping businesses scale efficiently at significantly lower costs than traditional hires. With a commitment to quality and continuous training, Anywhere Talent provides customized support and ensures that their assistants are well-vetted and aligned with the company's culture and values.

📋 Description

• Answer inbound emergency service calls in a 24/7 support environment (scheduled shifts) • Communicate calmly and professionally with distressed customers • Collect and record key details (contact info, location, damage type, severity, etc.) • Accurately input data into CRM/ERP systems in real time • Warm transfer calls to the appropriate department with complete context • Follow scripts, workflows, and call handling procedures

🎯 Requirements

• Excellent spoken and written English (clear, neutral accent preferred) • Strong customer service and communication skills • Ability to stay calm and professional under pressure • High attention to detail and accuracy in data entry • Reliable attendance and consistent work history • Comfortable using VoIP systems and multiple tools simultaneously • Preferred Experience: Call center, customer support, dispatch, or intake experience • Experience in urgent service industries (restoration, HVAC, plumbing, etc.) • Familiarity with CRM systems and U.S. customer support

🏖️ Benefits

• Remote position • Shift-based schedule (may include nights/weekends depending on coverage)