Virtual Receptionist

Job not on LinkedIn

🔥 1 minute ago

🇲🇽 Mexico – Remote

💵 $6 - $8 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Receptionist

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Apollo Answering Service, LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

📡 Telecommunications

🤝 B2B

Telecommunications • B2B

Apollo Answering Service, LLC is a family-owned and operated telecommunications company based in Houston. Established to provide essential phone answering services, it specializes in 24/7 live answering, virtual receptionist services, after-hours dispatch, and emergency response solutions. Founded by Bernice Contello to alleviate the burden of middle-of-the-night calls for her husband's plumbing business, Apollo aims to support small businesses by professionally training their virtual receptionists to effectively represent client needs and ensure seamless communication.

📋 Description

• Answer a high volume of incoming calls using a personal Windows computer • Provide an enthusiastic and upbeat caller experience • Capture caller names, phone numbers, addresses, reference numbers, and detailed reasons for calls • Respond to frequently asked questions using client-provided information and instructions • Transfer and route calls to client extensions or field teams • Rapidly dispatch requests to clients • Represent more than 300 small businesses throughout the United States • Work short, fast-paced shifts within assigned 12-hour availability windows

🎯 Requirements

• Fluent reading, writing, and speaking in both English and Spanish • Reliable, wired high-speed internet connection: 10 Mbps download, 5 Mbps upload, and >30ms ping • Dedicated, private, quiet workspace free from noise and distractions • Personal Windows computer with quad-core processor, 6 GB RAM, and Windows 11 or higher • Two 19+ inch monitors, or a laptop screen of at least 12 inches • HD webcam • Wired keyboard with function keys and 10-key pad • Wired mouse • Wired USB headset • Ability to work either 6am–7pm CST or 9am–9pm CST, Monday through Sunday, including weekends and holidays • Ability to work approximately 36 hours per week, with some weeks ranging from 25 to 40 hours • Ability to work focused short shifts without multitasking • Ability to switch quickly between different client contexts and handle stressful situations • Reliable self-starter who enjoys learning and responds constructively to feedback

🏖️ Benefits

• Part-time hours with full-time perks • $14,000 MXN performance-based bonus / up to $2 USD per hour when earned • $10 USD reimbursement per pay period for conversion fees • Paid every other Thursday • 2 weeks of paid vacation earned each January • Up to $600 USD per year toward healthcare reimbursement • 100% remote work • Work-life balance