Onboarding Analyst

Job not on LinkedIn

🕒 August 27

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 30%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of APP Sistemas

APP Sistemas

51 - 200 employees

Founded 1986

🏨 Hospitality

💼 Consulting

📦 Logistics

Hospitality • Consulting • Logistics

APP Sistemas is a Brazilian software company that provides HITS, a 100% cloud property management system (PMS) and hospitality operations platform for hotels, resorts and hotel chains. Its solution centralizes reservations, channel management, payments, POS, revenue management (RMS), BI/ERP, online check-in/out, chatbots and integrations with booking engines and payment providers, plus training (EAD) and 24/7 support. APP Sistemas focuses on automating hotel back-office operations, improving revenue and guest experience while ensuring data security and LGPD compliance.

📋 Description

• Guide new clients in using the product. • Provide training and follow-up on software usage. • Configure the environment according to client needs. • Ensure customer satisfaction with the product/service. • Suggest process and product improvements with a customer-focused approach.

🎯 Requirements

• Knowledge of software implementation processes. • Experience in the hospitality industry. • Bachelor’s degree or associate degree/technology degree (as listed in the posting data). • Basic knowledge of Google Workspace, Monday.com, and Excel (preferred). • Knowledge of financial and administrative routines (preferred). • ERP experience (preferred).

🏖️ Benefits

• Day off • Employee referral bonus • Health insurance • Laptop rental allowance • Dental insurance • Childcare assistance • Bonus • Career development plan • Profit-sharing program • Meal allowance • Life insurance • Long-service award • Additional variable compensation • 100% remote work

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