Site Reliability Engineer – Solution Platform

🔥 23 minutes ago

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 15%

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Appfire

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $100M Private Equity Round on 2021-03

Consulting • Marketing • SaaS

Appfire is a company that specializes in providing a wide range of solutions and tools for improving productivity and workflow management, particularly within the Atlassian ecosystem. They offer products and services focused on IT service management, workflow and automation, and agile work management, tailored to enhance the capabilities of agile teams. Appfire provides cloud-ready applications and integrations with platforms like Jira, Confluence, Microsoft, and Salesforce, aiming to optimize processes and improve collaboration within organizations. With over 20,000 customers, including many Fortune 500 companies, Appfire is dedicated to helping teams enhance productivity and governance across various platforms.

📋 Description

• Build and run the technical infrastructure supporting Appfire’s Solutions Group • Own the demo estate end to end, including Atlassian instance provisioning, seeded datasets, reference environments, and environment teardown and refresh • Build and maintain self-service sandbox environments for Solution Partners • Design and implement automation to reduce technical overhead and improve time-to-demo • Maintain the technical knowledge base supporting security questionnaires, RFPs, and trust center responses • Run the Instance Optimization inventory extract and pricing pull supporting Appfire’s consolidation assessment • Take ownership of field-built prototypes that graduate to production, including code ownership, hosting, deployment, and ongoing support with Engineering and DevOps • Define and enforce technical graduation criteria for prototypes moving from pilot to production • Monitor demo environment health, provisioning performance, and capacity, proactively resolving technical bottlenecks

🎯 Requirements

• 3+ years of hands-on experience in platform engineering, DevOps, or systems engineering, ideally supporting a sales engineering, solutions, or presales organization • Hands-on experience administering and provisioning Atlassian Cloud and/or Data Center environments, including Jira, Confluence, and/or Bitbucket • Experience building and operating self-service sandbox or demo environments, including environment lifecycle management and seeded or synthetic data • Strong experience with infrastructure automation, scripting such as Python or Bash, and Infrastructure-as-Code practices • Practical experience with containerization and orchestration technologies such as Docker and Kubernetes, and CI/CD tooling • Experience taking ownership of existing tools or prototypes and preparing them for production, including code review, hosting, deployment, and support • Strong written communication skills, with the ability to create clear technical documentation, runbooks, and knowledge bases for both technical and non-technical audiences • Proven ability to collaborate effectively across Solutions, Sales Engineering, Product Engineering, and DevOps teams in a fast-moving environment

🏖️ Benefits

• Every Appfire team member is eligible for company equity • 25 days of annual leave per calendar year (January–December) • Up to 10 unused vacation days may be carried over to the following year and must be used by December 31 • Reduced summer hours to support better work-life balance • Flexible bank holidays, allowing employees to exchange one public holiday for another • This role is fully remote within Spain, with the option to work from our Bilbao office whenever preferred • Appfire University custom, on-demand learning platform for continuous learning and professional development • Private health insurance through IMQ or Adeslas, fully covered by Appfire for enrolled employees • Family members may also be added at a discounted rate through payroll deduction • €400 gross annual sport allowance for gym memberships, outdoor activities, sports equipment, running gear, and other wellness-related expenses • €50 per month to help cover home office and remote work expenses • 3 fully paid volunteering days each year through Appfire Town, the Corporate Social Responsibility program

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