Business Intelligence Engineer

Job not on LinkedIn

🔥 3 minutes ago

🇰🇷 South Korea – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Business Intelligence Developer

👻 Ghost score 10%

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Logo of AppLogic Networks

AppLogic Networks

501 - 1000 employees

📡 Telecommunications

☁️ SaaS

🤖 Artificial Intelligence

Telecommunications • SaaS • Artificial Intelligence

AppLogic Networks is a software company that provides hyperscale application classification and network observability solutions for service providers and enterprises. Using machine learning-driven application classification, dynamic content categorization, and analytics across data and control planes, AppLogic helps operators monitor subscriber experience, optimize capacity, and monetize network traffic. The company focuses on telecom and cloud environments (5G, mobile, fixed, cable, satellite, and interconnect hubs) and offers software-only products designed to improve decision-making, reduce costs, and deliver App QoE insights while emphasizing responsible, privacy-aware operations.

📋 Description

• Operate database clusters and design analytical reports for a key customer account • Work with customer business teams to collect requests and create or update BI reports • Monitor and maintain database cluster health in optimal condition • Perform daily data center operations activities in a high-availability production environment • Monitor, identify, and lead potential issues to resolution; escalate issues outside the knowledge domain to Customer Support • Communicate status updates and schedule further investigation activities through resolution • Develop and maintain dashboards using Superset and Tableau • Build dashboards for traffic, application performance, QoE, regional, subscriber, and service-level analysis • Identify trends, anomalies, and performance degradation using data • Improve dashboards and develop analytical reports based on customer requirements • Identify opportunities to automate repetitive analytical tasks • Collaborate with customer Network Operations, Engineering, and business teams • Communicate technical findings and recommendations to customers • Collaborate with Customer Support, Engineering, Product Management, and internal teams • Conduct daily health checks and provide status reports on deployed systems • Recommend and assist with policy/ruleset and system configuration changes • Remediate identified issues and perform diagnostic trend analysis • Coordinate communications and prioritization for Priority 1 support and maintenance cases • Maintain solution documentation, including Low Level Design, and product inventory • Provide knowledge-transfer information about solution capabilities and operating best practices

🎯 Requirements

• Strong understanding of IP networking, TCP/IP protocols, and data communication technologies across wireline networks (Cable, DSL, FTTH) and/or wireless networks (Satellite, Wi-Fi, LTE, 4G, and 5G) • Hands-on experience with Linux/Unix environments, SQL, relational databases, and database operations and optimization using platforms such as Vertica, Microsoft SQL Server, and Oracle Database • Experience in data mining, ETL processes, and handling large-scale, complex datasets within telecom environments • Strong troubleshooting, analytical, and problem-solving skills, with the ability to communicate technical issues effectively to customers and internal engineering teams • Experience in one or more of the following areas: Telecom/ISP/Network Operator environment; Network Operations and Monitoring; Application Performance and QoE; Network Traffic Analysis; DPI/Network Intelligence; Database Operations; BI/Data Analytics (Tableau or Superset); Network packet analysis (Wireshark/tcpdump); Scripting (Python/Bash) • Bachelor's Degree (STEM) or equivalent experience • 5+ years experience in relevant technical domain • Experience in customer facing roles • Desired: Experience working with Tier-1 telecommunications service providers, with exposure to 4G/5G, FTTH, or other telecom network technologies • Desired: Proficiency in Python-based data analysis and scripting, with experience in Vertica or similar analytical database platforms • Desired: Familiarity with REST APIs, JSON, and web technologies • Desired: Experience with containerization, virtualization, and cloud environments, including Docker, Kubernetes, VMware, KVM, AWS, or equivalent technologies • Desired: Knowledge of network monitoring and performance management tools such as SNMP, MRTG, PRTG, or similar solutions, along with an understanding of ITIL, incident management, and change management practices • Strong English communication skills and ability to collaborate effectively with globally distributed engineering teams • Occasional extended hours or split shifts may be required

🏖️ Benefits

• Full-Time employment • Remote work location in Seoul, South Korea

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