German Speaking Customer Support Associate, CAD 3D

🕒 April 25

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Revalize

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🍽️ Food & Beverage

💼 Consulting

🏭 Manufacturing

💰 Private Equity Round on 2021-11

Food & Beverage • Consulting • Manufacturing

Revalize is a company that provides a comprehensive suite of Configure, Price, Quote (CPQ) and data analytics software solutions primarily for the food equipment and supplies (FES) industry. They offer a range of products under the AutoQuotes (AQ) brand, including AQ CPQ, AQ Design Solutions, AQ Insight Pro, AQ Pay, and AQ Products API. These tools help manufacturers, dealers, sales representatives, and consultants simplify their sales processes, improve collaboration, and increase efficiency. Revalize's solutions focus on data visualization, analytics, and multi-channel payment processing to enhance performance and productivity in managing quotes and sales for FES products.

📋 Description

• Provide superior software support to Revalize clients • Resolve technical and functional issues for customers • Communicate directly with customers in a professional manner • Contribute to the improvement of knowledgebase articles and functional documentation

🎯 Requirements

• Expertise in using 3D CAD systems (Inventor, SolidWorks, TENADO CAD, AutoCAD 3D, etc.) • Excellent written and spoken German and English skills • Enjoyment of problem-solving • Experience in customer service • Ability to communicate technical topics in an understandable manner • Familiarity with Windows software operation, installation, and troubleshooting

🏖️ Benefits

• Excellent customer service to Revalize customers and teammates • Support for incoming queries and issues related to proprietary software solutions • Identify, evaluate, and prioritize end-user issues to ensure inquiries are resolved • Adhere to established customer service and documentation standards • Author, edit, and improve knowledgebase articles, FAQs, and functional documentation