
51 - 200 employees
Founded 2024
🤝 B2B
🎯 Recruiter
💼 Consulting
B2B • Recruitment • Consulting
Arvion Services is a Malaysia-based Business Process Outsourcing (BPO) provider offering customer service outsourcing, back-office support, payroll outsourcing, HR consulting, and recruitment process outsourcing. The company emphasizes tailored, multilingual support (English, Mandarin, Spanish and more), data security, and compliance, and positions itself as a partner for companies seeking to scale operations efficiently. Arvion highlights services such as non-voice customer support (chat/email), cold calling and lead generation, upselling/cross-selling, email marketing, data entry, document management, KYC/compliance outsourcing, payroll and employee management, talent acquisition, workforce management, and shared services for finance, IT helpdesk, and administration. The firm targets businesses across North America, Europe and APAC and promotes metrics like high accuracy in data and fast ticket resolution as proof points of quality.
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51 - 200 employees
Founded 2024
🤝 B2B
🎯 Recruiter
💼 Consulting
B2B • Recruitment • Consulting
Arvion Services is a Malaysia-based Business Process Outsourcing (BPO) provider offering customer service outsourcing, back-office support, payroll outsourcing, HR consulting, and recruitment process outsourcing. The company emphasizes tailored, multilingual support (English, Mandarin, Spanish and more), data security, and compliance, and positions itself as a partner for companies seeking to scale operations efficiently. Arvion highlights services such as non-voice customer support (chat/email), cold calling and lead generation, upselling/cross-selling, email marketing, data entry, document management, KYC/compliance outsourcing, payroll and employee management, talent acquisition, workforce management, and shared services for finance, IT helpdesk, and administration. The firm targets businesses across North America, Europe and APAC and promotes metrics like high accuracy in data and fast ticket resolution as proof points of quality.
• Manage and maintain bridge configurations using PrimeXM to ensure stable connectivity and accurate pricing • Review and update symbol settings across MT4, MT5, and cTrader platforms • Monitor system performance and address configuration-related issues • Liaise with existing and potential Liquidity Providers to support product expansion • Coordinate the integration and configuration of new liquidity offerings • Maintain effective working relationships with Liquidity Providers to support trading operations • Configure and monitor Liquidity Provider pricing feeds through bridge technology • Ensure pricing accuracy, consistency, and reliability across trading platforms • Identify and resolve pricing discrepancies and connectivity issues • Collaborate with Middle Office and Technology teams to investigate trade execution, position discrepancies, and connectivity issues • Support troubleshooting of trading-related incidents and operational challenges • Coordinate with relevant departments to ensure timely issue resolution • Identify opportunities to improve operational efficiency through automation • Work with technical teams to implement improvements to existing workflows • Support initiatives aimed at reducing manual processes and improving system performance • Evaluate trading plugins and technical solutions that enhance operational capabilities • Coordinate testing, implementation, and integration of new tools with the Technology team • Ensure new solutions align with operational requirements
• Bachelor's Degree in Finance, Economics, Computer Science, Information Technology, or a related field • 3–5 years of relevant experience in the Forex & CFDs industry, preferably within electronic trading or trading operations • Hands-on experience with bridge technologies, particularly PrimeXM • Strong knowledge of MT4, MT5, and cTrader trading platforms, including symbol configurations and pricing settings • Experience working with Liquidity Providers and managing pricing feeds • Good understanding of trading execution, liquidity connectivity, and trading infrastructure • Strong analytical, troubleshooting, and problem-solving skills • Familiarity with automation processes and trading system integrations is an advantage • Excellent communication and coordination skills • Ability to manage multiple priorities and work effectively in a fast-paced trading environment • Strong attention to detail and commitment to operational accuracy
• Work from home • Flexible work arrangement implied by work-from-home role
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