Senior Product Manager, Data & Solution Strategy

🕒 July 14

🇦🇷 Argentina – Remote

⏰ Full Time

🟠 Senior

📊 Data Scientist

👻 Ghost score 10%

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ASAPP

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

ASAPP is a company focused on enhancing contact center operations through the implementation of advanced generative AI technology. Their solutions include the GenerativeAgent™, which automates complex interactions and boosts productivity by providing real-time assistance to support agents. ASAPP offers tools for speech analytics, self-service insights, and quality management, aiming to improve customer service efficiency while reducing agent turnover. By leveraging artificial intelligence, ASAPP aims to transform customer experiences and agent empowerment in some of the world's largest contact centers, providing seamless integrations and scalable support that mimics top-tier human agents.

📋 Description

• Drive the roadmap for customer-facing dashboards and analytics. • Build the value realization story. • Own exportable data feeds and real-time data APIs. • Own the data strategy layer. • Lead data discovery for strategic customer launches. • Partner deeply with Engineering and Data Science. • Manage the trust layer of the data experience.

🎯 Requirements

• 5+ years of product management experience, with meaningful time spent on data, analytics, or reporting products in enterprise B2B SaaS. • Working fluency in data modeling and schema design — you can have a real conversation with engineers about event taxonomies, table structures, and naming conventions, and you know why consistency compounds. • Experience shipping customer-facing dashboards or reporting tools, including the UX judgment to know when a metric needs more explanation, a warning state, or a different visualization. • Experience defining or managing data feeds, exports, or APIs built for external customer consumption — you understand feeds are a contract, not a one-time delivery. • Comfort turning ambiguous or noisy data into a clear, defensible story about value or ROI for a non-technical, often executive, audience. • Track record of running customer discovery and translating it into structured requirements — KPIs, metrics definitions, or evaluation criteria. • Excellent written communication — you can write a clear PRD, a release announcement, and a customer-facing value narrative without three rounds of rewrites.

🏖️ Benefits

• Competitive compensation • Stock options • Healthcare for the family group • Mac equipment • USD 150 per month in flexible benefits • 3 weeks of vacation • English lessons