Manager, Dedicated Implementations – EMEA

🕒 June 12

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Ashby

WebsiteLinkedInAll Job Openings

51 - 200 employees

Ashby helps scaling companies achieve their ambitious growth targets. With Ashby, teams of all sizes can run a fast and efficient hiring process. Trusted by companies including Opendoor, Figma, Notion, Deel and Modern Treasury.

📋 Description

• You will lead an EMEA-based team of Implementation Specialists aligned to our Dedicated customer segments, including Strategic (enterprise) and High Touch (mid-market) customers. • You will oversee the delivery of segment-aligned implementation experiences, and will partner cross-functionally to support scoping and planning for prospective customers. • As our first Manager of Dedicated Implementations in EMEA, you will play a key role in ensuring high-quality experiences for customers beginning their Ashby journey.

🎯 Requirements

• Implementation & Project Management: You have extensive experience managing and executing implementation and onboarding projects (defining the work, aligning with stakeholders, communicating the project plan, and ultimately delivering results in accordance with the agreed upon expectations). • Team Leadership: You build and scale high-performing teams, empowering them to achieve outcomes that meet or exceed the high standards set by our team and company. • Customer Centricity: You are adept at understanding customer needs and tailoring implementations to meet their specific requirements. • Bias for Action: You move work forward, translating ambiguity into clear paths, driving toward outcomes, and ensuring follow-through. • Regional Focus: You leverage your understanding of the EMEA market to define and evolve how implementations are delivered. • Fluency with Enterprise Motions: You are comfortable operating in complex enterprise environments with multiple stakeholders. • Technical Proficiency: You have a solid understanding of a complex product (ideally Ashby) and its technical intricacies. • Critical Thinking & Solutions Orientation: You proactively address thematic customer opportunities and improve our processes accordingly. • Cross-functional Collaboration: You effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress.

🏖️ Benefits

• You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible. • You get to sell a product that our prospects & customers are truly excited about. • Competitive compensation is offered. • 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. • Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅 • Twelve weeks of fully paid family leave in the US*.* We plan to expand this to employees in other countries as situations arise. • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! • $100/month education budget with more expensive items (like conferences) covered with manager approval