Patient Coordinator, EMR Specialist – Part-Time

🔥 7 minutes ago

🌐 South Africa, United Kingdom, +2 more countries – Remote

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💵 $600 - $800 / month

⏱ Part Time

🟢 Junior

🟡 Mid-level

✨ Patient Coordinator

🚫👨‍🎓 No degree required

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Logo of Assist World

Assist World

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Serve as the in-house eClinicalWorks subject matter expert • Migrate scheduling workflows from external calendars into eClinicalWorks • Manage chart setup and track patient records • Upload lab results and maintain clean, auditable electronic documentation • Adhere to HIPAA standards • Assist in standardizing operational workflows for potential future insurance and credentialing compliance • Deliver a warm, patient-first concierge experience via phone, text, and email • Coordinate patient scheduling, schedule adjustments, appointment reminders, and follow-ups • Guide new patients through onboarding • Ensure digital intake packets and medical histories are completed before visits • Liaise between the practitioner and patient base • Facilitate point-of-sale collections for a 100% cash-based/self-pay model using Square, Zelle, or integrated payment portals • Maintain daily appointment logs • Resolve scheduling gaps • Monitor incoming general practice inquiries • Handle administrative back-office bottlenecks to free the clinician’s time

🎯 Requirements

• Minimum 2+ years of hands-on daily experience inside eClinicalWorks (eCW) • Thorough familiarity with eCW’s appointment book, templates, and chart management • At least 2–3 years of experience as a Medical Receptionist, Patient Care Coordinator, or Virtual Medical Assistant • Flawless verbal and written English communication skills • Clear, neutral accent • High emotional intelligence suited to building rapport with mature adult patients ages 45+ • Experience with private practice, functional medicine, or cash-pay clinics is a major plus • Comfortable handling self-pay, non-insurance transactions via Square and electronic payment channels • Solid understanding of HIPAA, medical privacy laws, secure document handling, and patient confidentiality • Dedicated, quiet home office setup • High-speed internet • Dual monitors preferred • Noise-canceling headset • Ability to receive payments via Wise; Wise must support local bank transfers in the candidate’s country of residence or bank location

🏖️ Benefits

• 100% remote • $50 birthday bonus • $200 testimonial bonus • No tracker • 16–24 hours per week spread over 2–3 set weekdays • Work during Eastern Standard Time (EST) hours

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