Scheduling and Customer Support Virtual Assistant

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🕒 April 21

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Assist World

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Schedule swim instructors across multiple Florida regions • Ensure efficient route planning (minimize travel time between lessons) • Understand territory logistics (Fort Lauderdale, Palm Beach, Orlando, etc.) • Make quick scheduling decisions in real-time • Answer inbound calls professionally • Respond to parents via phone, SMS, and email • Maintain a high-level customer service tone at all times • Handle follow-ups and inquiries promptly • Work within Go High Level (GHL) for Scheduling, Communication, Payments tracking • Use internal app to manage operations • Send messages, flyers, and updates to clients

🎯 Requirements

• 3–4+ years experience in admin, scheduling, or operations • Strong English communication (spoken + written) • Comfortable handling phone calls with US clients • Ability to work fast under pressure (real-time scheduling) • Highly tech-savvy and quick learner • Strong organizational + problem-solving skills • Nice-to-Haves: Familiarity with US geography (especially Florida), Experience with Go High Level (GHL), Customer service background (bonus if dealing with parents), Mature, relatable personality

🏖️ Benefits

• 100% REMOTE • $50 birthday bonus • $200 testimonial bonus • $500 entry monthly raffle • NO TRACKER. NO PROBLEM