Global Onboarding Team Lead

Job not on LinkedIn

🔥 7 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

✨ Team Lead

👻 Ghost score 13%

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Logo of Astreya

Astreya

1001 - 5000 employees

Founded 2001

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

📋 Description

• Lead and oversee end-to-end onboarding activities across multiple countries and regions • Manage onboarding from offer acceptance through Ready-to-Hire and Day 1 readiness • Coordinate HR, Talent Acquisition, IT, Payroll, Facilities, and other stakeholders • Ensure completion and validation of employee documentation, onboarding tasks, and pre-employment requirements • Monitor onboarding volumes, workload distribution, SLAs, aging cases, and escalations • Act as escalation point for complex onboarding cases • Oversee Background Verification processes, vendor coordination, tracking, follow-up, completion, and exception management • Manage onboarding transactions and employee data updates in Workday and other HR systems • Review HR system transactions and support enhancements, integrations, UAT, defect documentation, fix validation, and deployments • Conduct audits, identify compliance gaps, and implement corrective actions • Lead, mentor, develop, allocate workload for, and coach the Global Onboarding team • Establish performance expectations and monitor team KPIs • Serve as primary onboarding operations contact for cross-functional stakeholders • Manage stakeholder escalations and communicate onboarding status, risks, and dependencies • Ensure a seamless employee and candidate onboarding experience through Day 1 • Develop SOPs, process flows, BRDs, SLAs/OLAs, checklists, and knowledge articles • Drive process simplification, standardization, automation, digitization, and continuous improvement • Develop dashboards and management reports covering volumes, SLA performance, BGV status, exceptions, aging, and operational KPIs • Present operational insights and improvement opportunities to HR leadership • Maintain documentation and audit trails

🎯 Requirements

• 10+ years of experience in HR Operations, HR Shared Services, Employee Lifecycle Management, Talent Acquisition Operations, or Onboarding • Strong experience managing end-to-end onboarding operations in a global environment • Experience working with Workday or other enterprise HRIS platforms • Hands-on experience with Background Verification / BGV processes and external vendors • Experience with onboarding documentation, e-signature platforms, employee data management, and compliance processes • Strong understanding of HR operations across US/APAC and/or other international regions • Experience managing or mentoring HR operations/onboarding teams • Strong stakeholder management and escalation-handling skills • Experience in UAT, BRD preparation, SOP development, process mapping, and automation initiatives • Strong analytical, problem-solving, communication, and organizational skills • Preferred: experience managing multi-country/global onboarding operations • Preferred: experience with HR transformation, Workday implementation, or HR technology projects • Preferred: experience managing BGV vendors and onboarding-related third parties • Preferred: exposure to immigration, right-to-work, I-9, or other employment compliance processes • Preferred: strong understanding of SLA/OLA governance and operational reporting

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