Team Lead – Clarity

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🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

✨ Team Lead

👻 Ghost score 10%

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Supervise technical support staff across Desktop Services, Network Communications, and other IT disciplines • Drive service excellence through collaborative cross-functional partnerships • Develop team members and implement technical solutions meeting critical business needs • Ensure service levels are maintained • Provide strategic direction to the team • Maintain strong relationships with organizational stakeholders • Contribute to technology solutions supporting Thermo Fisher Scientific’s mission

🎯 Requirements

• Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in leadership supervising technical staff • Preferred Fields of Study: Computer Science, Information Technology, or related field • Strong technical knowledge in IT infrastructure, desktop services, or network communications • Demonstrated project management and service delivery experience • Excellence in team development and performance management • Strong customer service orientation and stakeholder management skills • Ability to work various shifts as required • Experience with IT service level management and quality metrics • Excellent communication and presentation skills • Proven ability to manage multiple priorities • Experience in flexible work arrangements • Travel may be required • Physical ability to perform computer work for extended periods • Proficiency with various computer software applications • Strong problem-solving and analytical capabilities • Ability to adapt to changing conditions • Excellent attendance and reliability record

🏖️ Benefits

• Fully remote work arrangement • Opportunity to shape technological solutions while contributing to Thermo Fisher Scientific’s mission • Global team resources to support individual career goals

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