Software Engineer II

🔥 11 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Astreya

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

📋 Description

• Implement approved process designs across ITSM, HAM, and SAM • Configure and develop ServiceNow capabilities using Flow Designer, business rules, client scripts, UI policies, script includes, notifications, ACLs, and Service Portal / Employee Center • Use JavaScript and Glide APIs when scripting is required • Implement and maintain CMDB and asset data models, including CI classes, Asset–CI relationships, identification and reconciliation rules, and data quality jobs • Build and maintain integrations with procurement, discovery, HR, and endpoint management systems using IntegrationHub, REST APIs, and import sets / transform maps • Write and maintain Automated Test Framework coverage • Follow update set / source control discipline, instance hygiene, and release practices across development, test, and production • Prefer configuration over customization and document deviations from out-of-the-box behavior • Surface conflicts between requested builds and platform guardrails to the Process Advisor and platform owner • Tune forms, views, and queues for Fulfiller productivity • Fix defects and turn recurring pain points into platform improvements • Maintain technical documentation, configuration records, integration specifications, and runbooks • Work with the ServiceNow Process Advisor, platform leadership, operations, service delivery, and asset management stakeholders • Report into Astreya’s ServiceNow platform / program leadership

🎯 Requirements

• 3–6 years of hands-on ServiceNow development and configuration experience • At least one substantial implementation or major module rollout delivered end-to-end • Strong working knowledge of ITSM applications: Incident, Request, Service Catalog, and SLAs • Practical exposure to HAM and/or SAM modules, CMDB structures, and the Asset vs. CI distinction • Proficiency in JavaScript and ServiceNow Glide APIs: GlideRecord, GlideAjax, and GlideSystem • Proficiency with Flow Designer, business rules, client scripts, UI policies, and ACLs • Experience building integrations via REST/SOAP, IntegrationHub, and import sets / transform maps • ServiceNow Certified System Administrator (CSA) certification • Update set / source control hygiene, testing before release, and documentation discipline • Ability to work from written process designs and governance standards • Ability to communicate clearly with non-technical process owners • Preferred: ServiceNow Certified Implementation Specialist (CIS) in ITSM, HAM, or SAM • Preferred: CAD (Certified Application Developer) • Preferred: Experience with Automated Test Framework (ATF), Performance Analytics, or Service Portal / Employee Center customization • Preferred: Exposure to Discovery, asset integrations, or software license management tooling • Preferred: ITIL 4 Foundation certification or equivalent ITIL-aligned process knowledge • Preferred: Experience in managed services or IT services environments

🏖️ Benefits

• Equal opportunity employer • Full-time employment