Senior AI Agent Engineer

🔥 2 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Atento

WebsiteLinkedInAll Job Openings

89377 - 89377 employees

Founded 1999

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Post-IPO Equity on 2023-02

Consulting • Healthcare • Logistics

Atento is a leading provider of Business Transformation Outsourcing (BTO) services, elevating the traditional Business Process Outsourcing (BPO) model by implementing strategic, enterprise-wide changes to enhance clients' performance and competitiveness. The company guides clients through the full cycle of customer experience transformation, offering innovative, outcome-based business models that maximize business value while optimizing Total Cost of Ownership (TCO). Atento operates across a diverse range of sectors, including financial services, telecom, retail, utilities, healthcare, automotive, media, travel and hospitality, and education. Its solutions encompass customer engagement, analytics, automation, AI/Cognitive technologies, and cybersecurity, leveraging methodologies such as Lean Six Sigma and design thinking for efficiency and user-centricity.

📋 Description

• Develop, configure, and deploy AI agents using specialized platforms and tools. • Integrate AI agents with external systems, including APIs, databases, CRMs, and other enterprise applications. • Optimize performance through prompt tuning, configuration adjustments, and continuous monitoring. • Gather technical and business requirements from clients and stakeholders. • Conduct demonstrations and proof-of-concept projects to present solutions and gather feedback. • Plan and track projects, ensuring delivery within established deadlines. • Collaborate closely with Product, Engineering, and Machine Learning teams. • Support clients in adopting AI solutions by providing technical guidance on architecture, security, and scalability.

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field. • Strong experience in software development, AI/Machine Learning engineering, or technical consulting. • Strong proficiency in Python and Golang. • Experience integrating systems through APIs, webhooks, and data pipelines. • Experience with cloud platforms such as AWS, Azure, or GCP. • Knowledge of DevOps practices, including CI/CD and containerization. • Excellent communication and client relationship skills. • Analytical, problem-solving mindset. • Advanced conversational English. • Hands-on experience with Generative AI. • Knowledge of Large Language Models (LLMs) and Prompt Engineering. • Experience with Retrieval-Augmented Generation (RAG) architectures. • Knowledge of frameworks for developing AI agents. • Experience with Function Calling and intelligent-agent orchestration. • Experience working on digital transformation and AI-based automation projects. • Experience in agile, cross-functional environments.

🏖️ Benefits

• Meal voucher and/or food allowance • Life insurance • Funeral assistance • Childcare assistance / assistance for children with disabilities • Product discounts • Dental insurance • Medical insurance • Gym and sports activity discounts • Educational partnerships with course discounts • Career development plan