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Renewals Team Leader

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟠 Senior

✨ Team Leader

🗣️🇪🇸 Spanish Required

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on Atlas Governance's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Atlas Governance

Atlas Governance

201 - 500 employees

Founded 2016

🔒 Cybersecurity

☁️ SaaS

💰 Series A on 2021-12

Governance • Cybersecurity • SaaS

Atlas Governance is a digital governance platform that simplifies and secures the management of boards, committees, and assemblies for various organizations, including public, private, and non-profit sectors. It provides tools for meeting invitations, document management, project management, and electronic voting, all while ensuring a high level of cybersecurity. Atlas Governance aims to enhance transparency, engagement, and efficiency in decision-making processes for its users.

📋 Description

• Lead, coach, and develop the Farmers team through weekly 1:1s, pipeline reviews, call coaching, and negotiation coaching • Set individual targets, assign account portfolios, and manage performance against targets • Recruit and onboard new Farmers; build renewal, price adjustment, and upsell playbooks • Lead contract administration, ensuring accurate contract data, billing inputs, and signatures • Own the renewal and customer base expansion targets: NRR, GRR, churn, and expansion ARR • Manage the renewals pipeline and quarterly forecast, reporting to the VP and Revenue Committee • Define and enforce pricing, discount, and price adjustment policies (IPCA/IGP-M) in partnership with Finance • Take ownership of high-value or at-risk renewals as a senior negotiator • Design multi-year offers, packages, and upsell opportunities that increase account value • Escalate and coordinate retention plans with CSMs and leadership for accounts at risk of churn • Partner with the Head of CS and CSMs on account health, adoption, and stakeholder context before each renewal • Work with Finance on collections and Legal on contractual terms • Use renewal and churn data to improve processes, tools, and the customer journey

🎯 Requirements

• Experience in B2B SaaS across Customer Success and Sales, including renewals, account management, or farming • Experience leading a quota-carrying commercial team in renewals, account management, farming, or revenue-focused Customer Success • Proven track record of achieving NRR/GRR or renewal targets and delivering reliable forecasts • Hands-on experience negotiating complex renewals, price adjustments, and upsells with mid-market and enterprise customers • Experience building playbooks, defining pricing and discount rules, and training teams in negotiation • Strong command of SaaS revenue metrics (ARR, NRR, GRR, churn, and expansion) and CRM pipeline management (HubSpot, Salesforce, or similar) • Advanced Spanish and English proficiency • Data-driven and highly organized, with the ability to manage a team, account portfolio, and contract deadlines in parallel

🏖️ Benefits

• Health insurance allowance • Home office allowance • Meal allowance • Spanish classes • Birthday leave, including leave for children's birthdays • Cooperative contractor arrangement

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