LogicMonitor Administrator

Job not on LinkedIn

🔥 14 hours ago

🌐 Pakistan, India – Remote

🇵🇰 Pakistan – Remote 🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ATSG

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1994

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

ATSG is a managed IT services provider (now operating as XTIUM) that delivers cloud, networking, security, and unified communications solutions for mid-size and enterprise customers. It offers Desktop-as-a-Service (DaaS), Infrastructure-as-a-Service (IaaS), managed security and detection (MDR), managed network services, AI consulting, professional services, and 24/7 enterprise helpdesk and field services. The company positions itself as an AI-powered, full-stack IT partner that consolidates vendor stacks, ensures compliance and high availability, and acts as an extension of internal IT teams to secure and optimize operations.

📋 Description

• Manage day-to-day administration of the LogicMonitor platform, including user management, monitoring configurations, device onboarding, dashboards, and alerting • Process MACDs across devices, groups, and configurations • Validate, troubleshoot, and resolve LogicMonitor platform issues, escalating to vendor support when necessary • Maintain data consistency, accuracy, and hygiene within the platform • Build reports for clients and internal Service Delivery staff • Research, update, and maintain thousands of device DataSources • Design, build, and maintain LogicMonitor-to-ITSM (ServiceNow) workflows, integrations, and automations • Develop, update, and enhance LogicMonitor DataSources, EventSources, PropertySources, config sources, and scripts • Write automation workflows and custom integrations using Groovy, Java, Python, and automation scripting tools • Automate onboarding, configuration updates, and repetitive administrative tasks • Build internal tools and scripts to streamline monitoring processes and ensure scalability • Perform end-to-end device onboarding for servers, network devices, applications, cloud resources, and APIs • Configure and validate monitoring using SNMP, WMI, OIDs, and other monitoring mechanisms • Ensure monitoring accuracy, threshold tuning, and alert fidelity • Collaborate with infrastructure, DevOps, network engineering, application, ServiceNow, and Salesforce teams • Implement, configure, and maintain API integrations with Cisco Meraki, Microsoft Azure, and AWS • Develop custom collectors or scripts for platforms without native integrations • Collaborate with clients and onboarding project teams • Document processes, standards, DataSource customizations, workflows, and integration patterns • Recommend monitoring improvements, standardization, and automation opportunities

🎯 Requirements

• 5+ years of administering LogicMonitor or enterprise monitoring platforms • 2+ years of LogicMonitor-specific experience • Proficiency in Groovy, Java, Python, and general automation scripting • Experience with modern Linux and Windows systems environments • Strong understanding of SNMP, WMI, OID structures, and other monitoring protocols • Strong understanding of server infrastructures (Windows & Linux) and networking fundamentals • Experience building or customizing monitoring DataSources or equivalent monitoring templates • Familiarity with REST APIs, JSON, and integration workflows • Experience with cloud platforms: Azure, AWS • Ability to analyze complex monitoring data and troubleshoot collection issues • Strong documentation, communication, and team collaboration abilities • LogicMonitor Certified Professional (LMCP) or equivalent certifications preferred • Experience with infrastructure automation (Ansible, Terraform, PowerShell) preferred • Familiarity with modern CI/CD workflows preferred • Background or familiarity in SRE, DevOps, or monitoring engineering roles preferred • Knowledge of container monitoring (Kubernetes, Docker) preferred • Minor experience or awareness of Salesforce CRM preferred • Experience with ITIL practices and service management frameworks preferred

🏖️ Benefits

• Equal opportunity employer • Remote work arrangement