Senior Account Manager

🔥 3 hours ago

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Logo of AttoLabs

AttoLabs

11 - 50 employees

Founded 2020

🤖 Artificial Intelligence

🤝 B2B

🏢 Enterprise

Artificial Intelligence • B2B • Enterprise

AttoLabs is an engineering and software consultancy that helps organizations turn ideas into AI-enabled, cloud-native software and custom applications. They offer services including cloud development, custom software, web and mobile development, MVP development, and digital transformation, and emphasize practical, scalable solutions (AI-enabled). The company has delivered projects spanning banking (an Islamic-compliant investment platform and goal calculator), energy & utilities (ESP32-based heating and streetlight control IoT systems), and other enterprise and government clients. AttoLabs operates across multiple countries (Switzerland, Germany, Turkey, Uzbekistan), uses Agile and DevOps practices, and highlights innovation, employee learning, and global impact.

📋 Description

• Manage key AttoLabs clients: support, development, and retention • Build trust-based, long-term relationships with client teams • Deeply understand client needs and translate them into tasks for the delivery team • Identify opportunities for cross- and up-selling; participate in preparing additional proposals • Monitor client satisfaction and project quality • Participate in strategic sessions with clients; handle objections • Support and oversee projects at all implementation stages

🎯 Requirements

• 5+ years of experience in account/client management in IT, software development, or digital sectors • Experience working with international clients; understanding of cultural differences • Excellent communication, client service, and expectation management skills • Ability to collaborate with developers, project managers, and marketing teams • Strong understanding of SDLC, Agile methodologies, and client business objectives • High level of English proficiency (written and spoken); additional languages are a plus

🏖️ Benefits

• Competitive compensation (base salary + bonuses for account development) • Flexible schedule and work format (remote or hybrid) • Opportunities for professional development: conferences, training programs

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