Account Specialist

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Account Specialist

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Axalta

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1870

🏭 Manufacturing

🚘 Automotive

Manufacturing • Automotive • Industry

Axalta is a global leader in the coatings industry, with more than 150 years of experience in developing innovative surface solutions for a better and sustainable future. The company specializes in producing a range of coatings products including liquid, powder, and electrocoat solutions for various industries. Axalta serves markets including automotive refinish and OEMs, providing refinish products for body shops and advanced coatings for light and commercial vehicles. In addition to mobility solutions, Axalta's performance coatings are used in industrial applications such as oil and gas pipelines, rail cars, and agricultural equipment. Axalta aims to transform the industry through continuous innovation, offering high-performance products that enhance beauty and protect surfaces across the globe.

📋 Description

• Serve as the primary point of contact for customers and build strong, long-term, collaborative customer relationships • Understand the relevant business agreements with customers and ensure compliance with them • Develop and implement individual customer plans that accurately reflect product, color, and service requirements • Clearly and persuasively communicate the value and benefits of Axalta products, colors, and services • Analyze customer needs and make targeted use of internal resources to provide optimal support • Communicate with customers in a structured and planned manner, including regular customer visits, and fully document all activities in Salesforce (SFDC) • Independently follow up on issues and proactively advise on process improvements to remove customer roadblocks • Prioritize tasks and actively contribute to regional team objectives relating to sales, profitability, customer retention, and sales management • Support the implementation of standard operating procedures (SOPs) and encourage customers to use Axalta training programs and local performance groups • Lead and coordinate paint conversion projects and involve the required sales resources • Maintain and update accurate customer and contact data in Salesforce (SFDC) • Effectively use technical tools such as SharePoint, Pitcher, Salesforce, and MS Office to increase productivity and improve internal and external communication

🎯 Requirements

• Commercial vocational training or completed training as an automotive refinisher • Several years of sales experience, preferably in the automotive refinish coatings sector, with a proven track record in customer service and account management • In-depth knowledge of collision repair, commercial transportation, industrial applications, and basic sales principles • Good knowledge of Axalta’s core product lines and the body shop business • Strong ability to identify customer needs, respond quickly, and resolve issues through collaborative approaches • High level of self-discipline and personal responsibility in an autonomous working environment • Professional presence at all organizational levels and awareness of the impact of one’s actions on the customer • Team-oriented approach and active support of regional sales activities to achieve shared goals • Confident, persuasive, and results-oriented written and verbal communication skills • Very good IT skills, particularly in MS Office (Word, Excel, and PowerPoint) • Willingness to travel extensively (at least 70% of working time)