Patient Care Coordinator

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Axios International

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1997

⚕️ Healthcare Insurance

Healthcare Insurance

Axios International is a global company that focuses on improving healthcare access for patients. It offers a wide range of services including access strategy consulting, access to diagnosis and treatment, remote care tools, and affordability and economic modeling. Axios+ is a digital health platform aimed at supporting patient access. The company manages over 240 patient access and support programs across more than 40 countries, helping to drive patient outcomes, enable health system improvements, and support financial sustainability. The company's approach includes overcoming access barriers to specialty medications and addressing challenges for remote communities and patients with rare diseases.

📋 Description

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders. • Maintain accurate, complete patient files, prepared for timely submission in line with project standards. • Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines. • Educate and coordinate with patients to facilitate a seamless enrolment process aligned with program procedures. • Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation. • Ensure patients receive their medications efficiently and without delay. • Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team. • Maintain and update electronic records related to patient data and quality assurance. • Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings. • Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs). • Perform administrative duties related to program operations and general office support. • Utilize Axios’ Patient Management System (PMS) exclusively for all program activities. • Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures. • Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs. • Promote awareness of escalation protocols for any deviations or non-compliance issues. • Support governance and operational monitoring activities across all Axios programs. • Perform additional duties as assigned by your line manager.

🎯 Requirements

• A Degree in any medical background or social work is essential • 2 years of working experience in a healthcare or scientific field or NGO is essential • Strong Experience in Patient Care is Essential • Fluency in English and Bengali is Essential • Experience in data monitoring and management is desirable. • Experience coordinating and handling logistics/supply chain is desirable.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development