Cloud Services Engineer

Job not on LinkedIn

🔥 1 minute ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

☁️ Cloud Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Babble

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

🤝 B2B

🔒 Cybersecurity

📡 Telecommunications

💰 $9M Private equity on 2015-01

B2B • Cybersecurity • Telecommunications

Babble is a UK-based B2B technology services firm that helps small and mid-sized businesses modernize and manage their core technology. It provides Microsoft 365 and Azure integration, cloud and IT managed services, cybersecurity assessments and ongoing protection, unified communications and PSTN migration support, and customer experience platform work. Babble focuses on making fragmented technology estates work as a single Core Operating System, improving security, performance, and AI readiness.

📋 Description

• Take senior, hands-on ownership of the organisation’s cloud services environment. • Manage, develop, and maintain services across Microsoft Azure, Microsoft 365, and Cisco Meraki. • Ensure cloud and network platforms are stable, performant, secure, cost-effective, and continuously improving. • Monitor, patch, update, back up, restore, and govern Microsoft Azure services. • Act as a senior technical escalation point for cloud service incidents and problems. • Drive triage, root-cause analysis, remediation, and preventative improvements. • Develop and maintain operational runbooks and documentation. • Oversee suppliers supporting Azure, Microsoft 365, Meraki, network, and internet connectivity services. • Maintain the remaining on-premises domain controller environment during transition to full cloud operation. • Plan and execute domain controller decommissioning with testing, rollback planning, and stakeholder communication. • Own backup and disaster recovery services, recovery procedures, restore testing, DR runbooks, and recovery objectives. • Manage the Cisco Meraki switching, wireless, and security appliance environment. • Track and resolve network and cloud incidents within agreed targets. • Conduct post-incident reviews and implement corrective and preventative actions. • Provide senior-level support for Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, identity, and access management. • Support onboarding, offboarding, endpoint provisioning, Intune, and Autopilot. • Manage Microsoft Teams telephony, including licensing, call plans, call queues, auto-attendants, number assignment, and voicemail. • Provide technical leadership through standards, documentation, mentoring, monitoring, automation, least-privilege access, and secure configuration baselines. • Monitor and optimise Azure and Microsoft 365 licensing and cloud costs. • Coordinate vulnerability remediation, patching priorities, and cloud infrastructure security incident response. • Support software licence and entitlement management, compliance reporting, cost optimisation, and renewal planning. • Ensure infrastructure and cloud changes follow the agreed change management process.

🎯 Requirements

• Extensive experience in a hands-on Cloud, Infrastructure Engineering, or IT Operations role. • Proven ownership of production services, incident and problem management, and continuous improvement aligned to agreed service standards. • Demonstrable practical expertise in Microsoft Azure, including core services, monitoring, security controls, and governance. • Experience designing, implementing, and maintaining cloud services in a controlled and supportable manner. • Strong knowledge of Microsoft 365 administration, including Entra ID (Azure AD), Exchange Online, Microsoft Teams, SharePoint, and OneDrive. • Experience with Intune and Autopilot for device management in hybrid working environments. • Strong background in networking and connectivity, ideally including Cisco Meraki. • Experience maintaining secure wired and wireless environments and working with third-party connectivity providers. • Experience supporting hybrid identity and on-premises dependencies such as domain controllers and DNS. • Ability to plan and safely execute decommissioning or migration activities with minimal business disruption. • Experience with backup, recovery, and disaster recovery planning in cloud and hybrid environments, including defining, documenting, and regularly testing recovery procedures. • Experience driving improvement and maturity within established IT estates. • Background working within lean or small-team environments. • Familiarity with Zero Trust connectivity principles or cloud-first security frameworks. • Experience supporting Microsoft Teams telephony services, including Teams Phone, call queues, auto-attendants, and direct routing. • Excellent problem-solving skills and a customer-centric, service-focused mindset. • Ability to communicate clearly with technical and non-technical stakeholders and take ownership through resolution.

🏖️ Benefits

• Risk cover, including Life Cover, Critical Illness Cover, funeral benefits, and some disability benefits. • 22 days’ annual leave plus UK bank holidays, with increased entitlement based on length of service. • 5% allowance based on basic salary, which can be allocated towards medical aid. • UPS provided to assist with load shedding (2–4 hours of laptop power). • Babble-issued laptop. • Annual company celebrations. • Home-working policy.