Implementation Specialist – FR

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🕒 April 29

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Base.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

☁️ SaaS

🤝 B2B

eCommerce • SaaS • B2B

Base. com is a SaaS platform that unifies and automates multichannel e-commerce operations for sellers of all sizes. It provides order and inventory management, marketplace listing tools, shipping and warehouse management (WMS), price repricing, workflow automation, and AI-assisted listing/translation features, all tied together with extensive integrations and B2B connectivity for suppliers and fulfillment partners. The product is aimed at startups through enterprises to simplify listing, sync stock/prices across channels, accelerate fulfillment, and scale cross-border sales.

📋 Description

• Lead the implementation of new clients on Base., from kick-off to operational launch. • Configure and set up Base. according to client needs, including: • - product workflows (management, enrichment, publishing), • - order workflows (business rules, automations, synchronizations). • Design and implement custom solutions with a strong focus on complex system architecture and advanced configurations. • Demonstrate a strong technical mindset and ability to understand and structure complex systems (basic coding knowledge is a plus). • Support the setup of external integrations (ERP, PIM, CMS, marketplaces, carriers, payment solutions…), including: • - data exchange setup, • - business mappings, • - integration testing and functional validation. • Provide ongoing client support, acting as the technical and functional point of contact during the project and after deployment. • Collaborate with Sales and Customer Success teams to support the technical sales cycle. • Work with Product and Tech teams to relay client needs and contribute to the evolution of Base. • Document, optimize, and standardize implementation processes.

🎯 Requirements

• Knowledge of E-commerce / ERP / logistics / SaaS environments. • Strong experience and capability in system integration. • Strong technical mindset with the ability to design and understand complex architectures (coding knowledge is a plus). • Experience in project management (scoping, coordination, follow-up). • End-to-end project management: scoping, execution, development, deployment. • Comfortable in a client-facing role, with strong communication and teaching abilities. • Willingness and ability to work directly with clients on-site (including travel to client offices and warehouses for system setup). • Solution-oriented mindset, pragmatic, able to quickly identify resolution paths.

🏖️ Benefits

• The opportunity to actively shape the global e-commerce market and implement solutions that make a difference • Inspiring collaboration with passionate professionals from diverse cultures and all corners of the world • The chance for professional and personal growth within a rapidly growing company—grow with us