Business Development & Account Manager – A2P SMS Wholesale

🕒 June 14

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Beem

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2011

🤝 B2B

🛍️ eCommerce

💳 Fintech

B2B • eCommerce • Fintech

Beem is an omni-channel communication platform that integrates various messaging and mobile services such as SMS, WhatsApp, Facebook, Instagram, and USSD to facilitate customer engagement, verification, and payment processing. With a user base exceeding 2 billion worldwide, Beem enables businesses to enhance their customer interaction through promotions, notifications, and real-time communication via multiple channels. The platform offers flexible APIs, allowing businesses to automate their customer journeys and improve their marketing strategies across diverse markets.

📋 Description

• Identify, develop, and secure new business opportunities within the international A2P SMS wholesale market. • Build and maintain strategic relationships with SMS aggregators (preferably Tier 1), international telecom carriers, CPaaS providers, and other messaging partners. • Develop and execute regional growth strategies that increase traffic volumes, revenue, and market presence. • Prepare commercial proposals, lead rate negotiations, and manage contract discussions with prospective and existing partners. • Monitor market trends, competitor activity, pricing movements, and emerging opportunities to support business growth. • Lead commercial discussions and negotiations to establish mutually beneficial agreements. • Manage and grow a portfolio of strategic international accounts across the assigned region. • Serve as the primary commercial point of contact for assigned customers and partners. • Identify opportunities to increase revenue through account expansion, route optimization, traffic growth, and new service offerings (upselling). • Conduct regular business reviews with partners to strengthen relationships and align on growth opportunities. • Maintain strong partner engagement through proactive communication and relationship management, sustaining high customer satisfaction and retention. • Monitor account performance, traffic volumes, delivery quality, pricing competitiveness, and profitability across assigned accounts. • Discuss routing quality, delivery performance, and pricing structures directly with customers and suppliers. • Review traffic trends and commercial performance data to identify growth opportunities, operational risks, and optimization initiatives. • Collaborate closely with Routing, Technical Support, Finance, and Product teams to resolve partner issues and improve service performance. • Support route onboarding, traffic migrations, commercial launches, and partner integrations where required. • Handle commercial escalations and manage operational risks that may impact customer experience, revenue, or partner relationships. • Maintain accurate account plans, opportunity pipelines, sales trackers, and partner records. • Prepare regular commercial updates, forecasts, and performance reports for management. • Provide market intelligence and partner feedback to support strategic decision-making and product development. • Track progress against revenue targets, growth objectives, and account performance KPIs.

🎯 Requirements

• Minimum 3–5 years of experience within the wholesale telecommunications industry, specifically focused on A2P SMS. • Proven experience in business development, account management, partnership management, or wholesale sales, with demonstrated success delivering measurable revenue growth. • Currently working, or recently worked, for an SMS aggregator, CPaaS provider, telecom carrier, messaging hub, or MNO wholesale division, with an active portfolio of industry contacts. • Existing relationships with SMS aggregators (preferably Tier 1), Mobile Network Operators (MNOs), and international telecom carriers. • Experience negotiating commercial agreements and managing partner relationships across multiple markets. • Strong understanding of the international A2P SMS wholesale market, including traffic flows, routing models, pricing structures, and commercial dynamics. • Familiarity with direct, indirect, and alternative routing models and their operational and commercial implications. • Understanding of messaging regulations, sender ID requirements, compliance standards, and industry best practices. • Knowledge of African telecommunications markets and messaging ecosystems is highly desirable. • Bachelor's Degree in Business, Telecommunications, Information Technology, Marketing, or a related field. • Fluent English (written and spoken). Additional European languages are considered an advantage.

🏖️ Benefits

• Competitive Salary • Laptop • Team events & training • Health Insurance Subsidy • Airtime & Travel Expenses