Head of Client Onboarding

Job not on LinkedIn

🔥 1 hour ago

🇺🇦 Ukraine – Remote

⏰ Full Time

🔴 Lead

🚀 Onboarding Specialist

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Belkins

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Belkins is a top-rated B2B lead generation agency that specializes in providing tailored omnichannel strategies to enhance sales pipeline value for companies across various industries. Known for their comprehensive approach, Belkins offers services such as appointment setting, cold email outreach, cold calling, LinkedIn lead generation, and more, to ensure high-quality leads and successful sales conversions. Their expertise lies in creating personalized go-to-market plans and offering outsourced sales development solutions. Since 2015, Belkins has been assisting businesses to overcome revenue stagnation, slow deal closure, and misaligned sales and marketing efforts, while maximizing pipeline growth and lead quality.

📋 Description

• Lead Belkins’ new Intake pod, responsible for every new client’s first three months • Own client onboarding, campaign launch, first booked meetings and handoff to the long-term account team • Assign accounts, coach Account Strategists and SDRs, and hire or replace underperforming team members • Diagnose and fix campaign issues involving lists, copy, targeting or SDR performance • Join escalation calls with U.S. clients and reset expectations on at-risk accounts • Track trial-to-long-term conversion, appointments against plan, time to first appointment and onboarding time • Improve and rebuild the Intake function, onboarding, handoff and hiring processes • Take over pod operations, join live onboardings and make initial team decisions during the first six months

🎯 Requirements

• Hands-on experience in an SDR/BDR, AE, CSM or AM role, followed by leadership of that function • Knowledge of at least one outbound channel: cold email, calling or LinkedIn • Experience managing a client-facing team, including hiring and dismissals • Advanced English proficiency (C1) • Confidence handling difficult calls with U.S. clients • Ability to move quickly and make timely people decisions • Preferred: experience in an outbound or lead-generation agency, SDR outsourcing, or another client-services business of 50–200 people • Preferred: experience with U.S. clients • Preferred: experience building or rebuilding an onboarding, customer success or delivery process • Preferred: daily use of AI tools

🏖️ Benefits

• Competitive pay • Fully remote environment • Flexible hours • Regular feedback and 1:1s • Internal mobility and knowledge-sharing • Internal wiki and library of business books • Mental health lectures and well-being support • 20 paid vacation days • Parental leave • Fully covered sick days • Unlimited days off for unexpected needs • U.S. holidays alignment • Online team-building events • All-hands gatherings

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