Client Director

🔥 15 hours ago

🇦🇺 Australia – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Belmond

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1976

🏨 Hospitality

✈️ Travel

Hospitality • Travel

Belmond is the ultimate travel curator and connoisseur, creating exceptional experiences worldwide. It operates a global collection of iconic hotels, trains, and river cruises, offering some of the world's most thrilling journeys and destinations. Belmond fosters a global family environment for its employees, ensuring memorable moments parallel to those of its guests. The company values the art of living well, investing in the development and wellbeing of its staff across various departments, including front desk, safari guiding, food and beverage, spa services, and more. Belmond provides opportunities in many locations worldwide, including Italy, Peru, Thailand, and the United States, among others.

📋 Description

• Develop and maintain revenue from owned Accounts and Prospect Accounts within Australia and New Zealand markets • Lead direct, proactive sales teams and implement strategic account management • Increase new active accounts through business development activities • Meet established revenue targets for Belmond properties or regional property groups • Monitor, analyse and evaluate strategy plans, results versus goals, and remedial measures • Develop quarterly sales action plans and annual account management plans • Maintain contact with property-based sales personnel and Directors of Sales • Collaborate with property management, sales, and revenue management teams and lead closing efforts • Qualify leads, secure new bookings, prepare quotes and detailed offers for group leads • Ensure timely, accurate, and personalized responses to customer enquiries • Coordinate with sales, marketing, corporate commercial teams, and divisional leadership • Organize sales events, trade shows, sales trips, roadshows, and client educational trips • Monitor team financial performance, account productivity, priorities, and initiatives • Train, coach, and guide direct reports and conduct individual and team reviews • Develop owned-account market share and maintain high client satisfaction • Establish relationships with key contacts, decision makers, bookers, and influencers • Conduct property and product training and host client events • Use selling, negotiating, closing, and BI tools including Tableau • Maintain account databases and log sales activities in OSC • Manage individual and team budgets and prepare sales reports • Support corporate marketing communications and protect guest, customer, employee, and company information

🎯 Requirements

• Minimum of 5-10 years of experience in client manager, sales, or a similar role within the hospitality or luxury travel sector • Proven track record of achieving revenue targets and growing key accounts • Good understanding of transient sales and commercial performance analysis • Strong experience in account planning, lead conversion, and client relationship management • Proficiency in CRM systems and sales reporting tools • Experience with OSC, Tableau, or similar BI/reporting platforms would be advantageous • Ability to work collaboratively with sales, revenue, and reservations teams across multiple properties • Willingness to travel as required

🏖️ Benefits

• Comprehensive range of compensation, perks and benefits offered (specific benefits not itemized in the posting)