
51 - 200 employees
🛍️ eCommerce
🛒 Retail
👥 B2C
eCommerce • Retail • B2C
BikesOnline USA is an online specialty retailer that focuses on providing bicycles, parts, and accessories. With a concentration on eCommerce, it caters to cycling enthusiasts and consumers looking for quality biking gear. The company operates primarily in the retail sector and leverages online platforms to reach a broader audience.
🔥 49 minutes ago
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51 - 200 employees
🛍️ eCommerce
🛒 Retail
👥 B2C
eCommerce • Retail • B2C
BikesOnline USA is an online specialty retailer that focuses on providing bicycles, parts, and accessories. With a concentration on eCommerce, it caters to cycling enthusiasts and consumers looking for quality biking gear. The company operates primarily in the retail sector and leverages online platforms to reach a broader audience.
• Present, promote, and sell suitable bikes based on customer needs and enquiries • Upsell relevant parts and accessories • Contact customer leads by phone, live online chat, or ticketed email • Share special offers and product recommendations to increase conversion rate and customer lifetime value • Sell products using solid arguments, rationale, and value propositions • Maintain positive business and customer relationships • Achieve agreed sales targets and outcomes within schedule • Contribute to market analysis, sales tracking, and status reports • Maintain accurate customer records • Answer customer questions about bike products and availability • Complete sales reports and tasks assigned by the Sales Supervisor • Attend weekly meetings with the Sales Supervisor • Continuously improve through feedback and provide feedback on customer experience and sales results • Report to the Sales Supervisor
• Previous bicycle experience is essential, including familiarity with a broad range of bicycle products, parts and accessories • Proven success as a sales representative or in a consultative customer service role • Strong written and verbal English skills with active listening ability • Proven time management ability in a remote working environment, meeting goals and timelines • Demonstrated decision-making and analytical skills • Proficiency in CRM software • Experience with Microsoft Excel/Google Sheets, computers, and online tools • Exposure to and use of AI tools and applications • Calm under stress and adaptable to system/process changes • Excellent selling, negotiation, and relationship management skills • Continuous improvement mindset, openness to feedback, ownership, and responsibility • Resume and cover letter required • Passion for bicycles and strong knowledge of bicycle products
• Commission on meeting targets • Remote work arrangement • Feedback and continuous improvement opportunities
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