Institutional Client Services, LATAM – 12 Month Contract

Job not on LinkedIn

🔥 5 minutes ago

🌐 Brazil, Mexico, +1 more countries – Remote

🇧🇷 Brazil – Remote 🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Binance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

₿ Crypto

💳 Fintech

💰 Initial Coin Offering on 2020-12

Crypto • Fintech

Binance is the world's leading cryptocurrency exchange, serving over 235 million registered users across more than 180 countries. The platform offers a wide array of services, including the trading of over 350 cryptocurrencies in Spot, Margin, and Futures markets. Users can also buy and sell crypto via Binance P2P, earn interest through Binance Earn, and engage in NFT trading on the Binance NFT marketplace. Binance provides low transaction fees and diverse payment options, making it a preferred choice for cryptocurrency enthusiasts worldwide.

📋 Description

• Serve as the point of contact supporting Binance's highest-value customers and institutions on various products • Provide dedicated and prompt support to institutional and VIP customers through different communication channels • Guide and support VIP customers integrating with and using Binance's systems, including APIs • Provide first-line support for account- and system-related issues • Represent VIP customers to internal account, finance, risk, and product teams • Collect customer feedback and manage projects to realize product change requirements • Provide system and product updates to customers so they are aware of major changes in a timely manner

🎯 Requirements

• Minimum of 3 years of relevant experience in a client/trading desk support role in financial services • Solid understanding of trading platforms and exchanges, including knowledge of trading orders and execution processes • Ability to play a client manager role and support client growth and business development • Understanding of crypto derivative trading products • Outstanding problem-solving skills with the ability to resolve issues under high pressure • Excellent communication skills to facilitate cross-departmental communication • Able to participate in an on-call rotation, as required by the business • English is mandatory to coordinate with overseas partners and stakeholders • Hands-on experience in API trading is a strong plus • Understanding of cryptocurrency concepts, e.g. blockchain transactions, is a strong plus • Knowledge of derivatives and other trading products, e.g. futures, is a strong plus