Senior Incident Responder

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Blackpanda

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🔒 Cybersecurity

☁️ SaaS

💳 Fintech

💰 $15M Series A on 2023-01

Cybersecurity • SaaS • Fintech

Blackpanda is a regionally focused cybersecurity SaaS company providing an integrated cyber emergency response and resilience platform. It offers the IR-1 subscription that combines fixed-cost, 24/7 incident response credits, continuous attack surface management and vulnerability scanning, dark web monitoring, and automated access to cyber insurance underwritten via its platform. Blackpanda also provides incident response consulting, digital forensics, compromise assessments, tabletop exercises and other readiness services primarily targeted at MSPs, distributors, and enterprise customers in the Asia–Pacific market.

📋 Description

• Lead live incident response engagements end-to-end — scoping, containment, evidence acquisition, forensic analysis, and final reporting — across BEC, ransomware/DFIR, data breach, compromise assessment, insider, and digital forensics cases. • Run the technical investigation across Windows, Linux, macOS, and cloud environments, making the call on direction and standing behind the quality of findings. • Carry multiple concurrent engagements of standard complexity, balancing competing priorities and keeping each case moving without dropping quality. • Own the integrity of the work on every engagement you lead — chain of custody, evidence handling, deliverable quality, and the client experience throughout. • Scope new incident response cases directly with clients — translating an ambiguous, high-pressure situation into a clear plan of action, deliverables, and commercial terms. • Act as the senior technical point of contact for the client throughout the engagement, communicating findings, risk, and next steps with clarity and authority. • Provide advisory input on remediation, recovery, and hardening, and recognise when to bring in additional capability — legal, insurance, or specialist services — to serve the client properly. • Guide junior responders through live engagements — assigning work, reviewing output, and coaching them on tradecraft, client posture, and judgement. • Share what you know — through writeups, internal training, walkthroughs, and on-the-job mentoring — so the team gets stronger case over case. • Lead delivery through others when the situation calls for it: scoping the work, dividing tasks, holding the line on quality, and stepping in technically where it matters most. • Contribute to the continuous improvement of Blackpanda's playbooks, tooling, automation, and methodology — flag what is slow, brittle, or repeatable, and help fix it.

🎯 Requirements

• 3+ years of professional cybersecurity experience, including hands-on incident response delivered in a client-facing role. • Demonstrated ability to lead investigations end-to-end across common case types (e.g. BEC, ransomware/DFIR, data breach, compromise assessment, insider, digital forensics). • Strong technical depth across Windows, Linux, and macOS, and working comfort with at least one major cloud provider. • Scripting ability in Python, Bash, or PowerShell — strong enough to build collection, parsing, or automation tooling without supervision. • Clear written and verbal English; able to author client deliverables, run client meetings, and represent Blackpanda in high-stakes situations. • Sound judgement under ambiguity — comfortable making technical and commercial calls in fast-moving, incomplete-information situations. • Calm under pressure, with the professional posture expected of a senior client-facing operator.

🏖️ Benefits

• Health insurance • Professional development opportunities