BlackStone eIT
201 - 500 employees
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
BlackStone eIT is a global technology company specializing in transformative enterprise solutions and intelligent design. The company offers a wide range of innovative products and services, including augmented reality, blockchain, intelligent chatbots, emotion scanning, optical character recognition, robotics, facial and object recognition, and smart analytics. With a strong focus on digital innovation, BlackStone eIT provides customized solutions such as Arabic NLP engines, digital workplaces, facial attendance tracking, and schedulers. They aim to drive significant impact for forward-thinking brands through their expertise in cutting-edge technologies and exceptional user experiences. BlackStone eIT operates in various sectors, enhancing business efficiency and customer engagement worldwide.
Oracle Fusion Service Functional Consultant
🔥 1 hour ago
🌐 Egypt, Bahrain, +4 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💼 Consultant
👻 Ghost score 19%
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BlackStone eIT
201 - 500 employees
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
BlackStone eIT is a global technology company specializing in transformative enterprise solutions and intelligent design. The company offers a wide range of innovative products and services, including augmented reality, blockchain, intelligent chatbots, emotion scanning, optical character recognition, robotics, facial and object recognition, and smart analytics. With a strong focus on digital innovation, BlackStone eIT provides customized solutions such as Arabic NLP engines, digital workplaces, facial attendance tracking, and schedulers. They aim to drive significant impact for forward-thinking brands through their expertise in cutting-edge technologies and exceptional user experiences. BlackStone eIT operates in various sectors, enhancing business efficiency and customer engagement worldwide.
📋 Description
• Run discovery and design workshops with business teams for service request and work-order processes • Design and configure Oracle Fusion Service: service requests, work orders, queues, assignment rules and SLAs • Set up the customer self-service portal (Digital Customer Service) • Prepare functional designs, test scripts and training material • Lead SIT and UAT for your area and support go-live and hypercare
🎯 Requirements
• 6+ years in enterprise applications, including Oracle Fusion Service (or Service Cloud) on 2+ full implementations • Hands-on set-up of service requests, work orders, queues and SLAs • Functional design and workshop experience with business users • Able to travel to Dubai regularly • Excellent written and spoken English
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🗣️🇸🇦 Arabic Required
