Project Manager

🕒 July 2

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BM Digital

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

eCommerce • Marketing

BM Digital is the leading digital marketing firm specializing in eCommerce growth. With a mission to inspire brands through creativity, media, and innovation, the company believes in fostering an inclusive environment for its employees. BM Digital has a history of founders and operators who have built unicorns and multiple 9-figure businesses. The firm helps scale e-commerce companies by frequently investing in equity stakes and providing working capital. They manage over US$100M in annual digital marketing spend and collaborate with high-profile celebrities and thousands of micro-influencers across major platforms. Headquartered in San Francisco, BM Digital also has offices in New York, London, and Hong Kong.

📋 Description

• Manage day-to-day administrative tasks such as scheduling meetings, organizing files, and preparing reports for management. • Oversee internal project management tools to ensure tasks and deliverables are on track. • Assist in onboarding new clients, ensuring that contracts and statements of work (SOWs) are processed promptly. • Prepare and organize documents, decks, and presentations for internal and client-facing meetings. • Coordinate multiple projects across different business streams, ensuring alignment with timelines, budgets, and KPIs. • Manage project timelines, workflows, and resources to deliver campaigns on time. • Communicate project progress and updates to internal teams and external clients regularly. • Identify potential risks and proactively work with teams to mitigate them. • Serve as a key point of contact for clients to provide status updates and assist with day-to-day inquiries. • Collaborate closely with client partners to understand their needs and ensure the timely delivery of services. • Ensure client satisfaction by responding to questions, concerns, and requests in a timely and professional manner. • Gather client feedback to continuously improve service delivery and campaign outcomes. • Act as a liaison between various departments including creative, strategy, and performance teams to ensure seamless project execution. • Support the account management team in maintaining strong relationships with clients and helping deliver high-quality marketing campaigns. • Participate in team meetings to align on project goals, milestones, and responsibilities. • Help track and measure key performance indicators (KPIs) for both client campaigns and internal operations. • Assist in preparing performance reports and analytics to share with clients. • Organize and maintain accurate records for all projects, including client information, timelines, and deliverables.

🎯 Requirements

• 2-5 years of project management experience, preferably in a marketing or agency environment. • Exceptional attention to detail, with the ability to manage multiple projects simultaneously. • Excellent verbal and written communication skills; able to work effectively with clients and cross-functional teams. • Proficient in project management software (e.g., Asana, Monday.com) and G-Suite. • Ability to work efficiently under tight deadlines while maintaining a high level of accuracy and professionalism. • A proactive mindset with the ability to anticipate needs and offer creative solutions. • Demonstrated experience in client-facing roles, with a passion for delivering exceptional service.