Shipping Scheduler

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Scheduler

👻 Ghost score 10%

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Logo of Boldr

Boldr

501 - 1000 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Boldr is a global company that specializes in managed outsourcing and global employment services. The company prides itself on being a certified B Corporation, focusing on ethical outsourcing by building teams that are an extension of the client's brand. Boldr provides a wide array of services including customer experience support, engineering, data, and technical services, primarily targeting industries such as eCommerce and SaaS. It is committed to creating circular value for its clients, careers of its team members, and the communities it operates in, aligning with principles of social sustainability and impact. With a strong emphasis on creating a sense of purpose and belonging, Boldr offers expertise in global recruiting, onboarding, and performance management, supporting over 100 client partners globally.

📋 Description

• Attend pipeline meetings to understand upcoming project scopes and logistics needs • Build and manage daily delivery and retrieval routes based on job complexity, geography, and team skill level • Assign trucks, crew members, and required equipment to all scheduled activities • Coordinate truck availability and route timing to avoid delays and reduce idle time • Monitor incoming Slack messages, calls, and system updates to proactively address next-day or same-day changes • Track field teams in real time using dispatch tracking software such as DispatchTrack or similar tools • Respond to issues and adjust routes or team assignments throughout the day • Provide live field support to crews, troubleshoot challenges, and escalate when necessary • Coordinate with warehouse teams regarding loadout or pickup adjustments • Communicate updates with Customer Experience regarding delivery windows and service expectations • Relay changes to job timing, crew arrival, or order details • Serve as liaison between field teams and office staff • Document exceptions, challenges, and inefficiencies in Google Sheets or internal dispatch logs • Ensure field teams properly log activities in dispatch tracking systems • Maintain project statuses and accurate inventory updates with the Logistics Manager • Support collection and organization of DOT reports and field safety documentation • Help monitor supply inventory for field teams • Cover scheduling, quality control, or routing functions during absences or peak periods • Participate in safety reporting and escalation by flagging field incidents or at-risk behaviors

🎯 Requirements

• High School Diploma or equivalent • 2-3 years of experience in dispatch, logistics, operations support, or a related field (preferred) • Basic computer proficiency and ability to learn dispatch tracking systems • Strong multitasking and time-management skills • Strong organizational and communication skills, with the ability to work under pressure and manage multiple tasks simultaneously • Proficient in Microsoft Office and shipping software systems • Ability to work independently and as part of a team, with a strong attention to detail and a commitment to excellence • Ability to work within US business hours • Bilingual (English/Spanish) (nice to have) • Experience supporting furniture, appliance, construction, or field service crews (nice to have) • Familiarity with DOT compliance or field safety protocols (nice to have)

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