BruntWork
5001 - 10000 employees
Founded 2020
🤝 B2B
🎯 Recruiter
B2B • Recruitment
BruntWork is a global outsourcing and remote-staffing company that provides vetted, full-time and part-time virtual assistants and specialist remote teams for businesses. They recruit, vet and manage remote talent (primarily in the Philippines and Colombia) to deliver services such as customer support, call center operations, digital marketing, bookkeeping, web development, data entry, telesales and other back-office functions, while handling payroll, compliance and security (ISO 27001). BruntWork positions itself as a fast, cost-saving B2B partner for startups through enterprise clients, offering rapid placement, time-tracking, and ongoing client support.
Staff Services Partner
Job not on LinkedIn
🕒 January 6
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BruntWork
5001 - 10000 employees
Founded 2020
🤝 B2B
🎯 Recruiter
B2B • Recruitment
BruntWork is a global outsourcing and remote-staffing company that provides vetted, full-time and part-time virtual assistants and specialist remote teams for businesses. They recruit, vet and manage remote talent (primarily in the Philippines and Colombia) to deliver services such as customer support, call center operations, digital marketing, bookkeeping, web development, data entry, telesales and other back-office functions, while handling payroll, compliance and security (ISO 27001). BruntWork positions itself as a fast, cost-saving B2B partner for startups through enterprise clients, offering rapid placement, time-tracking, and ongoing client support.
📋 Description
• Monitor the Onboarding Pipeline to ensure a seamless transition at every stage • Ensure staff have a clear understanding of contract terms at the start of each assignment • Collaborate with the Client Services team on the staff’s first day • Support the onboarding team as needed • Conduct first and third-month discussions with staff, providing support as necessary • Document and address staff concerns promptly and accurately • Respond to staff queries through the Staff Services Helpdesk • Monitor, review, and approve staff time logs for each assignment • Collaborate with the Client Services team to maintain the quality of service delivery • Provide recommendations for process improvements to enhance efficiency • Stay informed on voluntary benefits available to independent contractors • Conduct offboarding discussions to ensure proper notification • Guide staff through the offboarding process and coordinate with the offboarding team • Assist with post-offboarding concerns • Assist in preparing and monitoring client-requested reports
🎯 Requirements
• Minimum of 2 years of experience in remote staff management, HR operations, or a related administrative role • Demonstrated experience in end-to-end onboarding and offboarding processes • Proven ability to monitor staff time logs, conduct regular check-ins, and support employee engagement initiatives • Strong organizational skills with a detail-oriented approach to documentation and follow-through • Excellent written and verbal communication skills, especially when handling sensitive staff concerns • Proficiency in workflow and project management tools (e.g., Zoho, HubSpot, Monday.com, etc.) • Ability to recommend and implement process improvements to enhance team efficiency and effectiveness
🏖️ Benefits
• Enjoy a permanent work-from-home setup • Health Insurance after 90 days • Independent Contractor
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