After-Sales Manager

Job not on LinkedIn

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BTA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

Food & Beverage • Healthcare • Logistics

BTA is an innovative company specializing in industrial hygiene and water treatment solutions. It offers technological additives for animal nutrition, focusing on efficiency and safety within industrial processes and the agricultural sector. BTA is committed to delivering high-quality products that enhance operational results, with a significant portion of profits reinvested in research and development. The company strives to connect present technologies to future industrial needs through continual innovation and expert support.

📋 Description

• Lead and develop the After-Sales team, structuring processes, KPIs, and routines for customer follow-up. • Identify opportunities to reduce costs, increase productivity, and improve industrial processes. • Structure and monitor savings-generation projects, preparing ROI analyses, business cases, and financial results. • Turn technical and operational data into commercial opportunities and measurable results. • Develop relationships with major industrial accounts, identifying expansion, cross-selling, and upselling opportunities. • Monitor performance, satisfaction, retention, and customer churn-risk indicators. • Work collaboratively with the Sales, Technical Assistance, Marketing, and R&D teams. • Report to the Commercial Director. • Operate nationwide.

🎯 Requirements

• Experience in leadership or management roles in After-Sales, B2B Customer Success, Account Management, Technical Assistance, or Sales. • Experience in industrial environments, preferably in meatpacking, animal protein, agribusiness, food manufacturing, industrial sanitation, or chemical products. • Experience managing teams and key accounts, as well as relationships with corporate customers. • Knowledge of performance, cost, consumption, and productivity metrics analysis. • Experience with cost-reduction, continuous-improvement, or savings-generation projects. • Ability to prepare and present ROI analyses, business cases, and financial results to customers and leadership. • Proficiency with data-analysis tools, such as advanced Excel and Power BI or similar platforms. • Willingness to travel frequently nationwide.