Head of Operations

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🕒 April 29

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BTSE

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 Series A on 2020-12

BTSE is a leading digital asset exchange that offers a simple and secure way to trade cryptocurrencies. As the go-to exchange for all things crypto, BTSE is one of the top trusted crypto platforms for institutions, retail users and first-time traders. BTSE has developed multiple trading technologies that have been adopted across the industry, setting new standards for excellence and innovation in the world of digital asset trading. Additionally, BTSE licenses its industry-leading technology to exchanges worldwide through its white label exchange solutions, strengthening the BTSE ecosystem and bridging traditional finance with digital assets everywhere.

📋 Description

• Oversee daily operations across trading, payments, and client lifecycle. • Establish and maintain operational processes, controls, and monitoring frameworks. • Support licensing and act as a key point of contact for regulators, including VARA. • Ensure alignment with compliance, risk, and internal policies. • Identify and manage operational risks, including incident handling and escalation. • Collaborate with global teams and provide regular reporting to senior management. • Support hiring and build-out of the local operations function.

🎯 Requirements

• Proven track record of operations experience in financial services, fintech, or VASP. • Experience in a regulated environment with ownership of operational controls, policies and procedures. • Working knowledge of trading operations, payments, or client-facing operations workflows. • Familiarity with the UAE regulatory landscape, particularly VARA requirements, is strongly preferred. • Ability to meet VARA fit and proper requirements. • UAE resident or national,UAE-based or able to relocate. • Strong interpersonal communication and stakeholder management skills across internal teams, regulators and external partners.