BTSE
51 - 200 employees
💰 Series A on 2020-12
BTSE is a leading digital asset exchange that offers a simple and secure way to trade cryptocurrencies. As the go-to exchange for all things crypto, BTSE is one of the top trusted crypto platforms for institutions, retail users and first-time traders. BTSE has developed multiple trading technologies that have been adopted across the industry, setting new standards for excellence and innovation in the world of digital asset trading. Additionally, BTSE licenses its industry-leading technology to exchanges worldwide through its white label exchange solutions, strengthening the BTSE ecosystem and bridging traditional finance with digital assets everywhere.
技術支援, Technology Operations Engineer
Job not on LinkedIn
🕒 April 27
🗣️🇨🇳 Chinese Required
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BTSE
51 - 200 employees
💰 Series A on 2020-12
BTSE is a leading digital asset exchange that offers a simple and secure way to trade cryptocurrencies. As the go-to exchange for all things crypto, BTSE is one of the top trusted crypto platforms for institutions, retail users and first-time traders. BTSE has developed multiple trading technologies that have been adopted across the industry, setting new standards for excellence and innovation in the world of digital asset trading. Additionally, BTSE licenses its industry-leading technology to exchanges worldwide through its white label exchange solutions, strengthening the BTSE ecosystem and bridging traditional finance with digital assets everywhere.
📋 Description
• Monitor the performance of technology systems to detect issues proactively. • Execute incident detection protocols to identify potential service disruptions. • Coordinate incident response efforts to address and resolve reported issues promptly. • Implement recovery procedures to restore normal operations following an incident. • Collaborate with all Technology teams to improve service desk operations and incident management processes. • Maintain detailed records of incidents, including status updates and resolution steps. • Contribute to the development of knowledge bases and FAQs for Technology support. • Provide technology service desk support, ensuring efficient resolution of inquiries and fulfillment of service requests.
🎯 Requirements
• Diploma in Computer Science, Information Technology, or related field. • 1-5 years of professional experience in IT Technology operations and support. • Proficiency in problem-solving and troubleshooting. Excellent analytical and critical thinking abilities. • Proficient in both English & Mandarin. • Effective communication and collaboration skills.
🏖️ Benefits
• Competitive total compensation package • Various team-building programs and company events • And many more! Apply and let us tell you more!
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