Technical Delivery Manager

Job not on LinkedIn

đŸ”„ 2 minutes ago

🇳🇿 New Zealand – Remote

đŸ’” NZ$130k - NZ$160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

đŸ€“ Technical Project Manager

đŸ‘» Ghost score 0%

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Logo of Buddy Advisory

Buddy Advisory

2 - 10 employees

Founded 2023

Buddy Advisory is a People & Talent Consultancy for start-ups and emerging businesses.

📋 Description

‱ Own delivery of Amazon Connect implementations end to end, from scoping to go-live ‱ Act as the trusted lead for senior client stakeholders ‱ Work alongside squad leaders, engineers and delivery analysts to deliver projects on time and to a high standard ‱ Manage several projects and clients at once, keeping scope, risk and timelines on track ‱ Help shape how the NZ squad works as it grows ‱ Build strong relationships with AWS in New Zealand ‱ Help establish and grow Contacx's presence in the New Zealand market ‱ Deliver solutions leveraging AWS AI technologies, including generative and agentic AI ‱ Join the Melbourne squad initially to learn Contacx's delivery approach, then help establish the NZ squad

🎯 Requirements

‱ Hands-on experience delivering CCaaS implementations (Amazon Connect, Genesys, NICE, Five9 or similar) from a consulting background ‱ Experience in a client-facing and delivery role that includes managing senior stakeholders ‱ Curiosity about AI and how generative and agentic tools can transform customer experience ‱ Experience owning projects from kick-off to go-live and beyond, including scope, timelines and client outcomes ‱ Ambition and drive to grow and help build something new ‱ Comfort in a flat, fast-moving environment ‱ Based in New Zealand, ideally in or near Auckland, or able to travel there regularly

đŸ–ïž Benefits

‱ Funded AWS certifications ‱ Hands-on development in a flat, flexible structure ‱ Remote working ‱ Eligibility for a profit-share scheme

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