Technical Delivery Manager

Job not on LinkedIn

🔥 2 minutes ago

🇳🇿 New Zealand – Remote

💵 NZ$130k - NZ$160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤓 Technical Project Manager

👻 Ghost score 0%

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Buddy Advisory

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2023

Buddy Advisory is a People & Talent Consultancy for start-ups and emerging businesses.

📋 Description

• Own delivery of Amazon Connect implementations end to end, from scoping to go-live • Act as the trusted lead for senior client stakeholders • Work alongside squad leaders, engineers and delivery analysts to deliver projects on time and to a high standard • Manage several projects and clients at once, keeping scope, risk and timelines on track • Help shape how the NZ squad works as it grows • Build strong relationships with AWS in New Zealand • Help establish and grow Contacx's presence in the New Zealand market • Deliver solutions leveraging AWS AI technologies, including generative and agentic AI • Join the Melbourne squad initially to learn Contacx's delivery approach, then help establish the NZ squad

🎯 Requirements

• Hands-on experience delivering CCaaS implementations (Amazon Connect, Genesys, NICE, Five9 or similar) from a consulting background • Experience in a client-facing and delivery role that includes managing senior stakeholders • Curiosity about AI and how generative and agentic tools can transform customer experience • Experience owning projects from kick-off to go-live and beyond, including scope, timelines and client outcomes • Ambition and drive to grow and help build something new • Comfort in a flat, fast-moving environment • Based in New Zealand, ideally in or near Auckland, or able to travel there regularly

🏖️ Benefits

• Funded AWS certifications • Hands-on development in a flat, flexible structure • Remote working • Eligibility for a profit-share scheme