Head of Client

Job not on LinkedIn

🔥 19 hours ago

🇧🇬 Bulgaria – Remote

⏰ Full Time

🔴 Lead

👻 Ghost score 18%

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Logo of Bullfinch

Bullfinch

11 - 50 employees

Founded 2020

💸 Finance

⚡ Energy

☁️ SaaS

Finance • Energy • SaaS

Bullfinch is a company specializing in financial solutions for renewable energy systems. It offers financing options for solar panels, battery storage systems, wallboxes, and heat pumps, available through installment purchases or leasing plans. With the introduction of their rate or leasing models, Bullfinch aims to enhance customer experience and ensure cost-effective energy solutions. They provide seamless integration with existing processes through a comprehensive software platform, which helps manage and document client data and project details. Bullfinch operates internationally with teams in Berlin, Frankfurt, Barcelona, Madrid, and Zurich, and places a high importance on the quality of its installed components.

📋 Description

• Own the full client relationship across every brand in the account • Lead the review cadence and manage client escalations • Serve as the trusted point of accountability for clients • Carry the commercial outcome for volume, CPA, ROAS, and contribution • Set targets with senior leadership and identify performance trends early enough to direct meaningful responses • Set and sequence priorities across a multi-brand account • Ensure brands are not silently deprioritized when specialist capacity is contested • Direct cross-functional specialists through outcome-driven briefs • Coordinate User Acquisition, Affiliates, SEO, Media, and Planning specialists • Own client conversations regarding budget, scope, and contract terms • Flag risks to spend or return before they become problems

🎯 Requirements

• Proven experience in client-facing performance marketing or account growth, ideally agency-side • Experience owning commercial outcomes, including budget conversations, scope negotiation, and performance accountability • Fluency in acquisition economics: CPA, ROAS, and LTV • Ability to engage channel specialists on performance metrics and challenge where needed • Experience coordinating cross-functional specialists without holding headcount • Decisiveness under competing demands and ability to sequence work across complex, multi-brand accounts • Track record of building relationships with senior client stakeholders and growing and protecting accounts over time • Comfortable operating with minimal oversight in a coordinated-capacity model rather than a dedicated team structure

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