Client Service Associate, Translation

🕒 July 2

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Logo of Cadence

Cadence

11 - 50 employees

🤝 B2B

💸 Finance

💰 $650k Seed Round on 2017-07

B2B • Finance

Cadence is a leading language solution provider specializing in offering interpretation, translation, and transcription services to the global business and investment community. They connect clients with top linguistic talent and technologies, ensuring high-quality multilingual interactions in business meetings, conference calls, and document translations. With over 10 years of experience and a team of more than 50 members, Cadence serves a wide range of clients, including investors, consultancies, and corporations. The company is known for its rapid response times, dedicated project management, and high compliance standards, tailoring its services to meet the specific business objectives of its clients.

📋 Description

• Document translation is a core language service • Ensure clients' translation needs are met with precision and efficiency • Project management, client communication, and ad-hoc recruitment of specialised language professionals • Review and deliver translated files to clients within the deadline • Work with translators to review and revise translations based on client’s feedback

🎯 Requirements

• Bachelor’s degree • 1+ years work experience in translation project management • Fluency in verbal and written English • Fluency in an additional language is a bonus • Excellent client service skills • Strong organizational and multitasking abilities • Proven attention to detail • Ability to work effectively in both independent and team environments • Goal-oriented, driven, and highly motivated to succeed & take on challenges • Familiarity with CRM systems, and TMS/CAT tools is a bonus

🏖️ Benefits

• Healthcare insurance and other health benefits • Annual allowance for professional development expenses

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