AIOps Engineer

🕒 March 19

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Capgemini

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1967

🏢 Enterprise

🤖 Artificial Intelligence

🔒 Cybersecurity

Enterprise • Artificial Intelligence • Cybersecurity

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.

📋 Description

• FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. • By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace. • We believe that the foundation of every successful business lies in having the right people with the right skills. • That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

🎯 Requirements

• Design, implement, and maintain a centralized AIOps platform that ingests observability and operational data from multiple sources (metrics, logs, traces, events). • Build and maintain integrations with monitoring, ITSM, CI/CD, and cloud platforms. • Ensure platform scalability, resiliency, and performance for enterprise wide adoption. • Maintain standardized data models, entity definitions, and service mappings to support correlation and root cause analysis. • Partner with operations teams to define alerting requirements that focus on actionability and business impact, not signal volume. • Implement and tune event correlation capabilities to reduce alert noise and group related events across infrastructure and application layers. • Leverage topology, dependency mapping, and contextual enrichment to produce meaningful alerts aligned to services and customer experience. • Continuously evaluate alert effectiveness and adjust correlation logic based on operational feedback. • Enable runbook automation workflows that support incident response, investigation, and recovery. • Integrate alerts and correlated events with automated actions, enrichment steps, and remediation activities (with appropriate safeguards). • Help operational teams transition manual responses into repeatable, automated runbooks over time. • Act as a consultative partner to operations, SRE, and platform teams. • Gather use cases, translate operational needs into AIOps solutions, and prioritize work within the centralized backlog. • Enable self service capabilities while maintaining governance and guardrails. • Provide guidance, documentation, and best practices to ensure consistent adoption across teams. • Monitor accuracy and effectiveness of AIOps features such as anomaly detection, correlation, and RCA. • Incorporate feedback loops from incident outcomes and operator input. • Ensure solutions align to enterprise standards for security, compliance, and AI governance. • Contribute to platform roadmaps, technical standards, and long term AIOps strategy.

🏖️ Benefits

• A competitive salary and performance-based bonuses. • Comprehensive benefits package. • Flexible work arrangements (remote and/or office-based). • You will also enjoy a dynamic and inclusive work culture within a globally renowned group. • Private Health Insurance. • Paid Time Off. • Training & Development opportunities in partnership with renowned companies.