Technical Manager, APAC Region

Job not on LinkedIn

🕒 May 14

🗣️🇯🇵 Japanese Required

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Logo of CarbonCure Technologies

CarbonCure Technologies

51 - 200 employees

Concrete That Matters: CarbonCure Technologies is on a mission to make concrete a climate solution, reducing embodied carbon emissions in the built environment and transforming concrete plants into a worldwide network of carbon removal factories.

📋 Description

• Lead and manage day-to-day activities of regional technical staff, consultants, and distributor field technicians across Singapore, Japan, South Korea, Malaysia, and emerging markets. • Provide hands-on leadership through coaching, site visits, and performance feedback to ensure consistent quality and adherence to CarbonCure standards. • Develop and maintain a comprehensive technical competency program, including onboarding and training for employees, distributors, and third-party partners. • Establish and reinforce best practices for safety, installation, troubleshooting, concrete testing, and customer communication. • Own and execute on the regional technical strategy in alignment with APAC roadmaps for Japan, Singapore, South Korea, and additional developing markets. • Manage relationships and workflows with third-party labs to support testing requirements for cement validation. • Oversee limited-resource service models in smaller markets such as Taiwan, Thailand, Vietnam, and Hong Kong, ensuring reliable customer support and escalation paths. • Identify and drive continuous improvement initiatives to elevate service levels, reduce downtime, and standardize processes across the region. • Establish and refine regional equipment assembly, refurbishment, and maintenance capabilities to reduce lead times and enhance reliability. • Collaborate with R&D and Engineering teams to provide field insights that influence product design, quality improvements, and operational improvements. • Lead APAC regulatory strategies, including obtaining and maintaining certifications such as JIS (Japan), KS (Korea), and other standards required for new and existing market entry. • Represent CarbonCure at technical symposiums, regulatory meetings, and partner discussions as a regional subject-matter expert.

🎯 Requirements

• Strong technical foundation in concrete mix design management. • Experience in hardware engineering, industrial equipment, software systems, and field service operations are additional assets. • Proven leadership experience managing distributed technical teams across multiple countries and cultures. • Prior experience in the concrete, construction, or industrial equipment sector. • Familiarity with construction-related regulatory approval processes; experience with JIS, KS, or similar standards is an asset. • Strategic mindset with the ability to execute operational tasks while contributing to long-term regional growth initiatives. • Exceptional communication skills and the ability to work effectively with sales, technical services, engineering & product development. • Bilingual capabilities, with strong preference for Japanese and English; additional APAC languages are an asset (e.g. Korean, Cantonese).

🏖️ Benefits

• Work-life balance • Active involvement in local communities • Professional development opportunities • Travel opportunities

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