Solutions Consultant

🔥 0 minutes ago

🇳🇿 New Zealand – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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One New Zealand

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2023

💼 Consulting

📣 Marketing

Consulting • Marketing • Technology

One New Zealand is a global technology communications company that focuses on creating a better future for all through innovative products and services. It provides a range of solutions for both small to medium enterprises and consumers, aiming to deliver simple and consistent experiences across all channels. The company also emphasizes digital marketing, human resources, enterprise technology, and financial support to enhance customer relationships and internal processes.

📋 Description

• Provide expert consultancy and solution design for Contact Centre platforms and services • Translate customer requirements into tailored technical solutions and practical workflows • Support pre-sales activity, including solution scoping, presentations and proposal development • Lead or support the design and documentation of solutions, including integrations and workflows • Build and maintain relationships across customer accounts, vendors and internal teams • Work with Sales and Account Managers to keep opportunities, pipeline and Salesforce information accurate • Ensure solutions are secure, scalable, commercially viable and ready to transition into delivery and managed services • Contribute to continuous improvement of offerings, best practice and customer relationships • Help Enterprise and Public Sector customers unlock the value of Contact Centre investments • Design and shape solutions across AWS, Genesys and connected business applications

🎯 Requirements

• Strong understanding of Contact Centre technologies and SaaS operating models • Experience in solution design, consultancy or technical pre-sales • Commercial acumen, including pricing, profitability and professional services scoping • Ability to engage stakeholders at all levels and explain complex ideas clearly • Strong problem-solving, adaptability and decision-making skills • Experience with AWS, Genesys or similar platforms is highly desirable • Understanding of integration patterns and enterprise IT environments • Awareness of how sales, delivery, project management and managed services work together • Commitment to continuous learning and staying current with technology trends

🏖️ Benefits

• Most roles allow flexibility to work from home and flex your hours to enjoy work & whānau commitments • Fully subsidised Southern Cross health insurance cover for you and your family • Lifestyle leave, with the option to purchase an extra week or two of annual leave • Discounts on One New Zealand products, services and much more • Access to the AI School • Access to world-class learning platforms • Career pathways that evolve with you