Customer Service Representative – Call Center

🔥 1 hour ago

🇧🇷 Brazil – Remote

💵 R$1.7k / month

⏰ Full Time

🟠 Senior

🔴 Lead

📞 Call Center Representative

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on Carglass® Brasil's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of Carglass® Brasil

Carglass® Brasil

1001 - 5000 employees

Founded 1996

📦 Logistics

🛡️ Insurance

🚘 Automotive

Logistics • Insurance • Automotive

Carglass® Brasil is a provider of automotive assistance and repair services in Brazil focused on auto glass replacement and repair, bodywork and bumper restoration, headlights/lanterns/mirror replacement, and tire/wheel/suspension services. The company offers 100% digital service activation and scheduling, operates a nationwide network of certified partner workshops, and works with insurers, financiers and other automotive market agents to deliver on-demand protection and repairs for both individual vehicle owners and industry partners. It emphasizes OEM-approved parts, quality standards, and LGPD-compliant handling of customer data.

📋 Description

• Provide exceptional inbound and outbound customer service • Answer customer questions by following established service scripts and guidelines • Open service orders/requests and route customers to the nearest service location • Handle complaints • Follow up with customers and internal departments

🎯 Requirements

• Must be over 18 years of age • High school diploma completed • Proficiency in Microsoft Office • Easy access to the Alphaville area (Barueri, São Paulo) • Availability to work remotely • Native Portuguese speaker

🏖️ Benefits

• Transportation allowance • Meal voucher • Life insurance • Pharmacy assistance • Dental insurance • Health insurance

Apply Now

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