Head of Data Center, Europe

Job not on LinkedIn

🔥 11 minutes ago

🌐 France, Germany, +2 more countries – Remote

🇫🇷 France – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote 🇮🇹 Italy – Remote

💵 €51.5k - €103.5k / year

⏰ Full Time

🔴 Lead

👻 Ghost score 0%

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Carrier

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Oversee and coordinate commissioning, maintenance, and repair activities for data center cooling projects across Europe • Ensure service operations commitments to European clients and operational performance with internal technical teams, clients, and external partners • Manage execution of field service orders for the Data Center market • Identify local technical skills and arrange individual training for engineers across Europe • Review escalated business-impacting issues and recommend solutions • Manage more experienced teams according to established programs and objectives • Manage quality issues • Contact customers, collect feedback, and maintain relationships with key customers • Respond to complaints from high-profile customers and establish improvement plans following customer satisfaction investigations • Coach team members to ensure operational achievements are met

🎯 Requirements

• Bachelor’s degree in engineering, HVAC, Mechanical Engineering, Electrical Engineering, or a related technical field • 8+ years of experience in field service, operations, or project execution within HVAC, cooling systems, data centers, or critical environments • Proven experience managing and developing technical service teams across multiple countries or regions • Strong technical knowledge of cooling solutions, commissioning, maintenance, troubleshooting, and repair activities • Experience in customer relationship management, including handling escalations and driving customer satisfaction improvements • Demonstrated ability to coordinate multiple priorities, manage operational performance, and resolve complex issues in a fast-paced environment • Strong leadership, coaching, and communication skills with the ability to work effectively with customers, internal teams, and external partners • Fluent in English; additional European languages are an advantage • Willingness to travel across Europe as required

🏖️ Benefits

• Short-term incentive bonuses, subject to defined conditions • Competitive total compensation package • Benefits and wellness programs, varying by role and location • Reasonable accommodation during the recruitment process