Retention Manager, CRM

Job not on LinkedIn

🔥 1 hour ago

🇱🇹 Lithuania – Remote

💵 €3.5k - €4.9k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔄 Customer Retention Specialist

👻 Ghost score 0%

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carVertical

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🚘 Automotive

📦 Logistics

💼 Consulting

💰 $19.9M Initial Coin Offering - carVertical on 2018-01

Automotive • Logistics • Consulting

carVertical is a vehicle history data company that provides VIN-based vehicle history reports to help used-car buyers and sellers make informed decisions. It aggregates and verifies data from 1,000+ global sources (insurance, police, registration, repair records) to reveal damage history, mileage rollbacks, title issues, specs, safety ratings, and market price comparisons. carVertical offers consumer-facing reports and mobile apps, as well as B2B products including API integration and services for dealerships, insurers, and leasing companies.

📋 Description

• Own retention at carOne, keeping drivers engaged with the app and bringing them back • Build and run lifecycle journeys across email and push from users' first days in the app onward • Reach users at relevant moments with the right message at the right time • Identify user drop-off points, understand why they occur, and fix them • Turn occasional users into regular, paying customers • Grow repeat purchases and usage of additional services • Plan and run the campaign calendar • Continuously test campaigns and retain what works • Track retention metrics weekly and own the results • Work toward KPIs including retention rates, conversion, repeat purchases, and active customer-base growth

🎯 Requirements

• 4+ years in retention, CRM or lifecycle marketing, with revenue targets that were yours to hit • Hands-on experience with Klaviyo or a similar tool: flows, segments, event-triggered automation, and A/B tests • Use AI tools in everyday work • Ability to make decisions from dashboard data • Fluent Lithuanian and good English • Experience in a subscription or repeat-purchase business is nice to have • Push notification strategy for a mobile app is nice to have • Basic SQL and experience with transactional email tools are nice to have • Ability to move fast and stand behind results

🏖️ Benefits

• Real ownership: you'll build the retention function, not just run campaigns • A small team where decisions happen quickly • Flexible office attendance: decide how often and when to come in • Remote meetings are a normal part of how we work

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