IT Administrator

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Castillians

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

Castillians is a company whose publicly available text is inaccessible without JavaScript; the provided content only shows a message asking the user to enable JavaScript. No information about the company's product, services, industry, or target customers can be determined from this text alone.

📋 Description

• Provide to users support and assistance on Windows and MacOS where required • Maintain, support and administer Internal IT infrastructure • Work in a Global IT Service Desk function, logging all incidents and requests, their acknowledgements and their resolutions • Ensuring that all support tickets are handled effectively • Work closely with other departments to maintain systems uptime • Proactively monitor and audit the health and availability of systems • Update the internal knowledgebase with technical documentation and manuals • Provide user management for different systems according to predefined profiles • Support roll-out of new applications and services • Test and evaluate new technologies (both hardware and software) • Work with Security teams to support with IT Systems and User audits

🎯 Requirements

• Experience in a similar role • Experience with Windows & MacOS client administration • Experience working on Azure AD & Endpoint Manager • Knowledge in systems and networking knowledge • Experience with Jira, Confluence, JAMF will be considered a plus • Ability to meet deadlines • Hands on experience installing IT hardware and software • Good analytical and English communication skills

🏖️ Benefits

• Flexible working arrangements • Opportunity for repeat engagements based on performance