Systems and Network Administrator

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🕒 May 7

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Castillians

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

Castillians is a company whose publicly available text is inaccessible without JavaScript; the provided content only shows a message asking the user to enable JavaScript. No information about the company's product, services, industry, or target customers can be determined from this text alone.

📋 Description

• Be part of our Global Engineering Network • Support, maintain, and optimize enterprise IT infrastructure environments across systems, networking, cloud services, and end-user technologies • Ensure the stability, performance, and security of distributed enterprise environments while supporting operational activities, troubleshooting incidents, and assisting with infrastructure projects across cloud, systems, networking, and remote support domains • Perform remote systems and network administration activities across enterprise environments • Support and maintain cloud infrastructure services, including virtual machines, backup solutions, storage monitoring, and snapshots • Administer and troubleshoot Windows Server and Linux environments remotely • Manage networking infrastructure, firewall configurations, VPN connectivity, and telephony services • Respond to technical incidents and service requests in line with IT service management best practices • Monitor infrastructure environments remotely and proactively address alerts, outages, and operational risks • Troubleshoot hardware, software, networking, and end-user device issues through remote support tools • Provide remote technical support to users, stakeholders, and customers across multiple regions • Perform backup validation and support disaster recovery activities for infrastructure environments • Assist with preventive maintenance activities across systems, networking, security, and cloud infrastructure • Maintain accurate technical documentation, troubleshooting procedures, and infrastructure inventories • Participate in remote on-call rotations and provide after-hours support when required • Collaborate with distributed cross-functional teams on operational and project-based initiatives

🎯 Requirements

• University Degree in Information Technology, Computer Science, or a related field • 5+ of Experience in remote systems administration, infrastructure support, or network operations • Experience with: • - Windows Server administration • - Linux server environments • - Cloud infrastructure platforms • - Networking technologies and firewall management • - VPN and remote connectivity solutions • - IT support and troubleshooting processes • Understanding of IT service management and ITIL best practices is considered an advantage • Strong troubleshooting, analytical, and problem-solving capabilities • Excellent communication skills, with experience supporting remote users and global teams • Strong time management and self-organization skills • Eagerness to learn and adapt to emerging technologies and enterprise infrastructure solutions • Fluent in English, both written and verbal.

🏖️ Benefits

• Clear scope with no ambiguity over deliverables. • Opportunity for repeat engagements based on performance.