Key Account Specialist

🔥 56 minutes ago

🇨🇳 China – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

✨ Account Specialist

Where this job comes from

Posted on Castrol's careers page, not through a job board

First seen by Remote Rocketship 56 minutes ago

Logo of Castrol

Castrol

5001 - 10000 employees

Founded 1899

🚘 Automotive

🤝 B2B

👥 B2C

Automotive • B2B • B2C

Castrol is a global brand of motor oils, industrial lubricants, fluids and related technical services. It supplies products for motorists (consumer vehicle oils and fluids) and a range of business customers — including commercial fleets, industrial manufacturers, and specialised sectors (e. g. , aerospace/space-grade lubricants) — aimed at improving equipment performance, reducing friction and total cost of ownership. Castrol is also active in motorsport sponsorships and provides product selection tools, technical support services, and sustainability initiatives such as circularity and EV-focused research.

📋 Description

• Develop and manage selected key account customers • Develop new business and grow Castrol’s share of customer business • Design and implement account strategies to deliver short-term financial targets and medium- and long-term account strategy • Manage business development, key accounts, stakeholders, and sales activities to secure profitable partnerships • Deliver volume, turnover, and gross margin from assigned key accounts • Analyze industry trends, customer insights, and technology developments and communicate findings to enhance the total offer • Develop short- and long-term account strategies and implement them through Key Account Plans • Build contact maps and multi-level relationships, especially with senior management • Build and maintain an account pipeline for volume, NTO, and new customer acquisition objectives • Use KAP, CRM, and pipeline digital tools to document customer activities • Collaborate with regional sales and functional teams to deliver and modify value propositions • Set growth targets and resource plans for each key account and maintain strategic account plans • Design milestones for growth projects and manage them using project management principles • Communicate progress, barriers, and resource concerns to internal and external stakeholders and leverage resources to resolve issues • Ensure business activities comply with the company code of conduct, country legislation, and Health, Safety and Environment policies

🎯 Requirements

• Bachelor’s degree; engineering degree preferred • 10+ years of experience in Sales / Marketing, including exposure to Industrial product sales • 5+ years managing relationships in large National / Transnational accounts • Proven cross-functional working experience • Knowledge of products and services • Customer segmentation and channel management • Account strategy and planning • Customer relationship management • Sector, market and competitor understanding • Customer profitability and value chain understanding • Value proposition development • Measuring and demonstrating customer value • Understanding of contracts and contract management • Term and value negotiations • Consulting and selling skills • Deal closure

🏖️ Benefits

• Equal opportunity employer • Accessibility adjustments/accommodations available during the recruiting process • Potential employment benefits/conditions subject to local policy, including possible pre-placement drug screening, medical review, and background checks

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