Cbtalents
2 - 10 employees
🎯 Recruiter
👥 HR Tech
Recruitment • HR Tech
CBTalents Recruitment is a member community that connects recruiters and job seekers for confidential roles. It appears to operate as a private network or platform where roles are shared discreetly and members can engage directly for recruitment opportunities. The organization positions itself around facilitating connections and placements rather than broad public job listings, emphasizing confidentiality and a community-driven approach.
Technical Support Advisor, Italian, English
Job not on LinkedIn
🕒 July 29
🗣️🇮🇹 Italian Required
Where this job comes from
Posted on Cbtalents's careers page, not through a job board
First seen by Remote Rocketship July 29
Still open on Cbtalents's site. Checked 3 hours ago.
Cbtalents
2 - 10 employees
🎯 Recruiter
👥 HR Tech
Recruitment • HR Tech
CBTalents Recruitment is a member community that connects recruiters and job seekers for confidential roles. It appears to operate as a private network or platform where roles are shared discreetly and members can engage directly for recruitment opportunities. The organization positions itself around facilitating connections and placements rather than broad public job listings, emphasizing confidentiality and a community-driven approach.
📋 Description
• Provide technical and customer support via inbound calls, chat, and email • Assist with account access, password recovery, and device-related issues • Support troubleshooting for hardware, software, and network problems • Handle billing and digital service inquiries (apps, media, subscriptions) • Guide customers through product usage, updates, and migrations • Ensure accurate documentation of customer interactions • Follow internal procedures and quality standards
🎯 Requirements
• Fluent Italian (C1) and English (B2) • Strong PC and MS Office skills • Typing speed and accuracy meeting assessment requirements (Harver test) • Good written and verbal communication skills • Ability to work rotational shifts, including weekends • Familiarity with macOS/iOS is an advantage • Strong problem-solving and customer-focused mindset
🏖️ Benefits
• Relocation Support (optional) • Full package: Flight + hotel accommodation + real estate agency fee covered • Alternative: €250 relocation allowance + real estate agency fee covered • Paid training from day one • Private healthcare coverage • Employee discounts on products and services • Free online Greek language courses • Career growth in a global technology environment • Inclusive and multicultural workplace culture • Company-provided equipment (PC + multi-screen setup + internet router during onboarding) • Salary increases after 12 months and further increases after 3 years of service
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